"My salesman “Zee” was the best. He took the time to..."
My salesman “Zee” was the best. He took the time to really listen to my wants and needs in order to find the perfect vehicle for my family. Excellent customer service.
"We recently visited the Folsom Hyundai, we were greeted..."
- The Green’s
We recently visited the Folsom Hyundai, we were greeted by Rachel, she showed us both used and new vehicle all-wheel vehicles. We drove away with an 2020 Tucson Hyundai. I love it. Thank you Rachel for making our buying experience memorable.
"I’m very satisfied with my brand new car. It’s absolutely..."
I’m very satisfied with my brand new car. It’s absolutely perfect for my first car. Save and very easy to drive. Staff was excellent. Thank you
"Great Sale staff! Horrid sales Managers"
Rachael is a super sales person! She is courteous, professional, and learned about the products she represents. Purchasing is another story. The sales people are not directly involved.
Instead of this being a simple straight forward process, the store uses a closer and a sales 'approver' to make the deal. They are high pressure and unprofessional. They exercise the wear you down business model. They actually rescinded an offer THEY made to me. I left the store and was so unhappy with the run-around, I wrote a email lodging my displeasure at the lack of decorum and professionalism. Within 1 minute I was called and they said they would do a deal, BUT, was not what I proposed/wanted. Sales team is great. If you can handle the unprofessional angst of the folks who execute the sale consider this store. Else, go elsewhere. Why should a buyer have the tolerate this? Never have I ever had to deal with this non sense at any other dealership. I did buy the car. The detail was poor. After several attempts to get the delivery correct, I still had to take the car and remove stickers at my home and complete other details I should not have had to do.
"with Rachel’s help we found the car that fit my..."
with Rachel’s help we found the car that fit my lifestyle. Then Oz was very patient and work very hard to get me the deal I needed to be able to get the car. I could go on and on about the great way I was treated and about the great deal I got I just want to thank all of the people At Folsom Lake Hyundai for helping me get such a great car I love my at Folsom Lake Hyundai for helping me get such a great car I love my Cana Kona
"Honest and open service "
As soon as we got there someone came to attend us. We didn’t feel pressured to buy the top of the line model but rather they made the focus on what was our needs in a new vehicle. Everyone was helpful and nice.
"My Sales person Rachel was great!"
I have to thank my sales person Rachel as if it wasn't for her staying on top of items i needed i don't know how the outcome would have been otherwise.
I've been with other dealerships in the past but never showed me how my car works ie. the cars features and other things. Rachel was an amazing sales representative when I was choosing my vehicle and the other representatives there was very friendly.
Other Employees Tagged:
, I don't remember the managers name
"Exactly what we wanted and no BS"
Jim our sales guy knew his product and knew how to address our concerns and solve our problems without wasting our time. We never felt pressured and my wife is thrilled to be getting a vehicle that has everything she wants at a great price.
Great bying experience woould but again in a minute. He came in on his day off. Wonderful man. James Van Zant and Michael Sharp were great too.
Other Employees Tagged: