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Folsom Lake Hyundai

Folsom, CA

4.4
728 Reviews
New & Improved! New Management & New Team Members! Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years. We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer. We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust. Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai. Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department. We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today. Our commitment
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12530 Auto Mall Cir

Folsom, CA

95630

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Showing 728 reviews

January 30, 2024

I took my two cars for recall and they convense me to do alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. More

by je
Recommend Dealer
No
Employees Worked With
John Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Folsom Lake Hyundai responded

I'm sorry to learn about your recent experience with us. We aim for efficient and trustworthy service, so it's disappointing to know we fell short this time. I'd like the opportunity to discuss this further and address any concerns you may have regarding the alignment of your vehicles. Please feel free to reach out at a convenient time for you. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

January 24, 2024

This review is of the service department. Especially Maria. Pleasure to work with and did the job in a timely manner. Thank you More

by skidflap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Langston Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria in service.
Jan 24, 2024 -

Folsom Lake Hyundai responded

We're glad to know that Maria and the service team welcomed you to Folsom Lake Hyundai with a great experience! Thanks for your kind words — we look forward to serving you again!

January 23, 2024

Beautiful brand new dealership with incredible staff. And an extremely impressive delivery room to make the buying experience even better. More

by ml.carte34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Folsom Lake Hyundai responded

We're glad to know you enjoyed the experience and our new dealership at Folsom Lake Hyundai! We strive to make every purchase special. Thanks for your positive feedback and we hope you enjoy your new ride!

January 16, 2024

Friendly staff that is willing to help you to find the best car that fits your necessities. More

by Marcos Miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Folsom Lake Hyundai responded

Marcos, it was our pleasure to assist you. Thank you from all of us here at Folsom Lake Hyundai!

January 11, 2024

Got my electric car serviced for a recall. Brandon was courteous and helpful. Got my car back as scheduled. The entire process was smooth and comfortable. More

by SpeedChariot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 11, 2024 -

Folsom Lake Hyundai responded

We're glad to know your recall service went smoothly and comfortably at Folsom Lake Hyundai. Thanks for acknowledging Brandon's courteous assistance! Safe travels!

January 04, 2024

My wife and I don't go car shopping by choice. We equate it to visiting the dentist...that is until we met Nic. Yes, he was the next guy on the lot whose turn it was to approach arriving custome More

by augwolf
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OZ and AJ
Jan 05, 2024 -

Folsom Lake Hyundai responded

We're so glad to know that Nic and our team at Folsom Lake Hyundai could make your car-buying experience a positive one. We always aim for 100% customer satisfaction, and it sounds like we hit the mark with you! Thanks for sharing this feedback—enjoy your new ride!

December 19, 2023

They are so friendly and helpful! Costumer service was quick to answer questions in person! Thank you guys and gals for your work! More

by palimino916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Folsom Lake Hyundai responded

We're glad to know you found our team at Folsom Lake Hyundai friendly and helpful. Thanks for your kind words!

December 18, 2023

Good customer service and knowledgeable staff. They gave me nice uber ride for my commute when car was in service. More

by abigail082351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Dec 19, 2023 -

Folsom Lake Hyundai responded

Abigail, we're glad to know you had a positive experience with our team at Folsom Lake Hyundai. We always aim for top-notch customer service and it's great that your commute was made easier!

December 18, 2023

Staff was friendly, professional knowledge, knowledgeable, and the process was very efficient compared to previous car purchasing. Nick was my salesman and very professional and extremely knowl More

by macbethnorma07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Jonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Folsom Lake Hyundai responded

We're delighted to know that Nick and our team at Folsom Lake Hyundai provided you with a smooth car-purchasing experience. We appreciate your kind words!

December 14, 2023

Have used them for years but unfortunately they are constantly under new management and never a familiar face anymore. Service dept is much slower and not as dependable or personable as they used to be More

by Hillshaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Dec 14, 2023 -

Folsom Lake Hyundai responded

I appreciate your long-term loyalty to Folsom Lake Hyundai and we're glad to hear Maria was able to help you during your wait. I'm sorry to learn about the changes you've noticed. We'll certainly take your feedback into account as we strive for continuous improvement, especially in our service department. If there is anything else you would like to discuss, please don't hesitate to reach out. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139