Frank Brown Auto and Truck Ranch

Accommodating and knowledgeable staff, special thanks to Terry at the checkout counter for being so helpful. Will recommend to people I know for sales and services. Terry at the checkout counter for being so helpful. Will recommend to people I know for sales and services. More

Very promt and friendly. Did everything that was asked of them. There was no charge for the service, a drink was offered as well as a ride. them. There was no charge for the service, a drink was offered as well as a ride. More

Their sales team were kind, however I have not had any experience with the service department yet. Every department worked together to give us the best deal. experience with the service department yet. Every department worked together to give us the best deal. More

The employee who gave me back the car key after the service was completed was rude and initially was not wearing a face mask. The service advisor named Tony was very friendly and professional. service was completed was rude and initially was not wearing a face mask. The service advisor named Tony was very friendly and professional. More

Very professional staff, always a great experience. Would recommend for no games experience of purchasing a car. Good presentation and follow up. Very happy with trade in value. recommend for no games experience of purchasing a car. Good presentation and follow up. Very happy with trade in value. More

I would like to thank Frank Brown for giving me a chance to to business with them. I would also like to thank Mike Brown for working so hard to get me what I wanted before my birthday he is Awesome thank yo to to business with them. I would also like to thank Mike Brown for working so hard to get me what I wanted before my birthday he is Awesome thank you More

The service department quickly diagnosed the problem and corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. More

I took my 2021 CRV to Frank Brown for an oil change and tire rotation. Excellent service as usual starting with Dean Loveless and lastly with cashier Terry Perkins. tire rotation. Excellent service as usual starting with Dean Loveless and lastly with cashier Terry Perkins. More

They did their best to work a deal that I was pleased with and for that I'm grateful. But the service that came next I was unhappy with because this is not my first time buying a car from here although i with and for that I'm grateful. But the service that came next I was unhappy with because this is not my first time buying a car from here although it's been a while. He told me the car was hand washed but it was still dirty when I picked it up. So he goes around the car with a towel and squirt bottle instead of just having it washed. Then after I leave I realized I was on 1/4 of gas so when I called to ask about it he said we don't fill up pre-owned vehicles and there were no pumps available when he tried to go. My family has bought several cars from this dealership over the years and this was the first time I felt like I was an inconvenience. Spending that much money is not something that should be taken so lightly. More

I Really appreciated the service men. Tony especially. He made sure I understood what was going on. And just took good care of me. He explained it all in pretty simple terms and was so kind to me! I felt lik made sure I understood what was going on. And just took good care of me. He explained it all in pretty simple terms and was so kind to me! I felt like he prioritized my needs appropriately. Over-all it was a god experience. More