Frank Brown Auto and Truck Ranch

Fantastic Experience Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made co Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made contact with Frank Brown. From the start, Phil Richardson was up front with the process. He guided me through many questions via email and then handled my purchase professionally when I arrived at the dealership. The sales manager Justin answered my questions with integrity. Having been through the new car buying process over a dozen times, this was the first package deal when it came to honest and professional service. I drove 127 milled to make my purchase despite having a local Honda dealer and I can attribute that to my initial contact with Phil. More

Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More

Amazing service with amazing people Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and highly recommend them. More

Great Dealership Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. More

Oil change, warranty work! Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. More

Oil change They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. More

They got me in and out quick These guys got me in and out and taken care of in a timely manner. Very satisfied. Dean and Terry took good care of me. These guys got me in and out and taken care of in a timely manner. Very satisfied. Dean and Terry took good care of me. More

Honest Went in for regular oil change -- codes showed that I was do for a tire rotation and a brake flush. Dean came in less than five minutes after I had go Went in for regular oil change -- codes showed that I was do for a tire rotation and a brake flush. Dean came in less than five minutes after I had gotten out of my car to let me know that they had done the flush on my 45,000 mile check and so one wouldn't be necessary! I appreciate their honesty. More

Friendly and Efficient The service was very fast and efficient. All of the employees that I met were helpful, happy, and extremely welcoming. I feel very comfortable coming The service was very fast and efficient. All of the employees that I met were helpful, happy, and extremely welcoming. I feel very comfortable coming back here and getting my car serviced again. More

New car purchase I always call salesman, John Cary, when I want a new Honda, Got great service and price on new CRV. I have bought 7 new Hondas since 2008 and plan to I always call salesman, John Cary, when I want a new Honda, Got great service and price on new CRV. I have bought 7 new Hondas since 2008 and plan to continue buying at Frank Brown. More