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Frankfort Toyota

Frankfort, KY

4.9
3,610 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,610 reviews

October 01, 2019

Great service and the service was completed in about half the time expected. They were knowledgeable and prepared for my questions. I appreciated their advice More

by Soccerdad4life
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Guthrie
Oct 02, 2019 -

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for coming in.

October 01, 2019

I get excellent service any time I come into Toyotas dealership. The service department goes over all items completed during service calls and answers any questions you have concerning your vehicle More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

It was wonderful to hear about your positive experiences in our service department. Thank you for your business and for choosing Frankfort Toyota.

October 01, 2019

Very nice. Quick in and out service. Explained everything thoroughly. Welcomed my husband and I as soon as we had arrived in the service bay. More

by MrsDennis
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate your choosing Frankfort Toyota for your servicing needs.

October 01, 2019

Clay did a wonderful job of assisting me in my buying experience with my Lexus. He was able to answer my questions, and if he did not know, he found the answer for me. Sarah was able to setup window tint More

by Mark.Milburn
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Clay Guthrie
Oct 02, 2019 -

Frankfort Toyota responded

That is fantastic to hear Mark. We appreciate your business and feed back. Thank you for giving Frankfort Toyota the opportunity to earn your business. Please do not hesitate to let us know if you have any questions.

October 01, 2019

Not until they stop getting oil all over the Underneath of my truck after an oil change I’ve been with them for 8 years More

by Kenneth
Recommend Dealer
No
Employees Worked With
Johnny Case
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

We apologize for your frustration with us during your service visit. Please do not hesitate to contact us at 502-695-1500 or simply stop back by at your convenience so we can remedy the situation for you. As always , Frankfort Toyota appreciates your business and look forward to hearing from you.

October 01, 2019

They even had chocolate chip cookies! My salesman was Billy O'Banion. We have been friends for years so buying a car from a friend is rather stressful. However, Billy knew what I was int More

by Marsha D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy O'Banion, Sarah Murray
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs. We are sure you will enjoy the Rav4 for years to come.

October 01, 2019

Very helpful and hassle-free. Billy even watched our boys in the playroom so we could talk over our purchase. Couldn’t ask for an easier experience to a usually stressful purchase.A++ More

by Bobbydean22
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy O’Banion
Oct 02, 2019 -

Frankfort Toyota responded

Wow! What a fantastic buying experience you had with us. Thank you so much for your business and for sharing your experience. please do not hesitate to let us know if you have any questions or concerns.

October 01, 2019

Good experience, very easy to work with. Tyler was really nice and easygoing. Straightforward about pricing. No product loaded in without telling me. Dan was easy to work with also. More

by JPLouisville
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Frankfort Toyota responded

That's wonderful to hear. Thank you for your business and we look forward to seeing you again in the future.

October 01, 2019

Wonderful people to deal with. Thank you all! I would recommend buying your next used or new car from them. It was painless and quick. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Napier, Gary Fields, Clay Guthrie, Zach Jones, Austin Beasley, Damian Logan, Trent Boyd
Oct 02, 2019 -

Frankfort Toyota responded

You are very welcome. Painless and quick is what we aim for and we appreciate you giving us the chance to earn your business. Thank you.

September 30, 2019

Damian did a great job!! I have already referred him to a couple of my friends and continue to tell people about my experience with Damian! Loving my new 2016 Camry! Thanks Damian! More

by Sam
Recommend Dealer
Yes
Employees Worked With
Damian Logan
Oct 01, 2019 -

Frankfort Toyota responded

It was our pleasure Sam. Thank you for choosing Frankfort Toyota for your automotive needs.

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