Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,440 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles! Open 7 days a week!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,440 reviews
October 27, 2023
I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. I appreciated the time and the effort they put in to repairing my vehicle and getting me back on the road and a timely manner. It excellent communication throughout the whole process. More
by Jessjeep
Helpful October 26, 2023
Everyone was very helpful and friendly. We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs. Thanks Fred Martin for making what started out as a horrible car buying day and turning it into one of my best days at obtaining a vehicle! More
by DC
Verified CustomerOctober 26, 2023
Shady xxxx, was asked if I wanted a mopar air filter it’s just ten dollars more than the regular ones. Watched the guy pull mine out ,spread it apart,call out to the manager kid that it was fine. Watched hi just ten dollars more than the regular ones. Watched the guy pull mine out ,spread it apart,call out to the manager kid that it was fine. Watched him put it back in. Two minutes later oil change is done. Manager comes over and says that’ll be ten whatever dollars,oh and I threw in a free car wash. The car wash is always free. What a little scammer lol. I was warned about Fred Martin so my bad. I will be sure and spread the word. More
by hollyleegilmore
Employees Worked With
Oil change place
October 25, 2023
I have been purchasing a vehicle from this dealership for 23 years, and the service has been excellent. 23 years, and the service has been excellent. More
by antoine.pink
Employees Worked With
October 19, 2023
Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure- Mike and Chris are a top rate team and we will be back for sure- More
by Paul
Employees Worked With
Other Employees :
Flip the detail man, phenomenal work!!!
October 16, 2023
Each time we have needed service, they schedule us very quickly. They explain thoroughly what the issue is, and give loaners if the car has to stay there…. The guys in service dept such as Logan and Ryan quickly. They explain thoroughly what the issue is, and give loaners if the car has to stay there…. The guys in service dept such as Logan and Ryan are great to deal with More
by Phughes
Employees Worked With
Logan Bates, Ryan Scott
October 16, 2023
Nice selection to choose from. Professional service. Transparent. Worked to find me discounts on my new vehicle. Professional service. Transparent. Worked to find me discounts on my new vehicle. More
by bdidi02
Employees Worked With
October 12, 2023
I have used this dealership several times w my 2015 Jeep Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. Grand Cherokee. They always take care of business and leave me satisfied. Customer service is strong and quality of work is good. More
by AC
Employees Worked With
