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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

September 26, 2023

Mike Rutherford was honest and VERY quick to get back to me and answer my 1 million questions!! Everything went super smooth!! Will definitely be back!! Even Kerry in the finance dept was a gem to work wit More

by busdrivermom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry, in finance
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Sep 26, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about Mike and Kerry! We're glad our team was able to get your questions answered and help get you into your Chevy! Thank you for choosing us and we look forward to working with you again on your next purchase!

September 24, 2023

Great experience! I recommend anyone looking for any car to go see mike. Drove 2 hours to get my new car and the best experience & smoothest experience I had buying a More

by Kedronphenizy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Mike and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

September 23, 2023

Very friendly atmosphere and helpful from lease to finance. Facility very clean.Went thoroughly over features of the car. Very friendly More

by SJSJES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Fred Martin Superstore responded

Congratulations on your new vehicle and thank you for your very kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

September 20, 2023

Very friendly very helpful, easy to work with , went the extra mile to make sure we received what we wanted. More

by LINGERSLUMBERJACKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli slavins
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Sep 21, 2023 -

Fred Martin Superstore responded

We're happy to be able to help! Thank you for leaving us a 5-star review and for choosing us! Congratulations on your purchase and we hope to see you back for the next one!

September 19, 2023

Friendly people & Rob was a pleasure to work with! He was clear, thorough & efficient! Thank you Rob! More

by johnsonmd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Fred Martin Superstore responded

We're happy to hear that Rob could get you taken care of! Thank you for giving us the opportunity to earn your business! Thank you again and congratulations on your purchase!

September 18, 2023

Friendly and professional through and through, not one bit pushy. We had a conversation, which led to the car I purchased. This is a place I will absolutely return to in the future! More

by NH2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhonda, Scott Sanders
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Sep 19, 2023 -

Fred Martin Superstore responded

We're happy to have gotten you into the right vehicle! Thank you for letting us know how Scott did and for leaving us a 5-star review. Thank you for choosing to shop with us and we look forward to seeing you again for your next vehicle!

September 14, 2023

I had the best experience with this dealership and most of all the salesperson Mr. Dustin Dkyes was the most pleasant person ever. We had soucj fun looking for my car and hope to have him again in the near More

by Dinkinbdinks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
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Sep 14, 2023 -

Fred Martin Superstore responded

We're glad that Dustin was able to provide you with an excellent experience! Thank you so much for choosing our dealership and for taking the time to leave us a 5-star review. Congratulations on your purchase and we look forward to seeing you again for your next one!

September 14, 2023

I purchased a old, beat up minivan to haul our dogs in. Bill King treated my wife and I with professionalism and courtesy as if we purchased a high dollar vehicle. That meant alot. 5 stars. More

by KMK471997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Fred Martin Superstore responded

Customer service is important to us and we're happy to hear that Bill delivered! Thank you so much for your purchase and for taking the time to leave us a 5-star review!

September 12, 2023

David was great to work with , was understanding an honest ,not pushy at all which was much appreciated an did what he could to better my experience. More

by Mopar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Scott Sanders, David Cachat
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Sep 12, 2023 -

Fred Martin Superstore responded

We're glad David was able to give you a good experience, however it looks like your overall experience was lacking. When you can, please email us at fmcares@fmcars.com and let us know what went wrong. Thank you for your review.

September 12, 2023

I really enjoyed my time at Fred Martin Superstore. From the time I walked in I felt welcome! Trey himself did a great job making sure we loved our vehicle and we’re able to leave excited about our pur More

by Mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to leave us 5-stars and for letting us know about your experience! Your business means a lot to us and we're glad Trey was able to get you into the right vehicle! Thank you again and congratulations on your Volkswagen!

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