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Fred Martin Superstore

Barberton, OH

4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

December 29, 2022

Excellent service, highly professional. I have purchased several vehicles through this dealership, and I have never been disappointed. More

by CCANGEMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pekar
Dec 30, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

December 29, 2022

I thought Fred Martin's salespeople were very professional from the beginning, when I first walked in to turn in my leased 2020 Pacifica and order a new 2022 Pacifica to lease. My salesman, Rob More

by Chief Joesph
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Murdock / 5 Stars
Dec 30, 2022 -

Fred Martin Superstore responded

Thank you for this feedback and the great rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

December 29, 2022

Jeremy and Trey were amazing to work with! I highly recommend either person. They’re personable, honest and seem to give genuine advice throughout the purchasing process. As a family this is o More

by DAVID.HILL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Mihok
Dec 30, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

December 28, 2022

Great experience on buying a car. We bought four vehichicles from Fred Martin Superstore! Joseph Boughton helped us through the process, and listened to our questions and answered the More

by Dasiy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Dec 29, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us, Dasiy. We are delighted to learn about your positive experience with Joe, and congratulations on your new car. We are always happy to help! Thank you - Fred Martin Superstore Team

December 28, 2022

We like to support this dealership because they chose to build it and support our community. We always have great service there. We have purchased at least 7 vehicles from them and will continue to do so. More

by MCONTI0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Craig, Matt Dickerson, Scott Sanders
Dec 28, 2022 -

Fred Martin Superstore responded

We appreciate this so much! Our team works really hard to try and give our customers the best experience possible, and reviews like this mean a lot to us. We look forward to serving you again in the future!

December 28, 2022

My experience at Fred Martin dealership was very good every one was professional and knowledgeable and I will be happy to come back use them again thanks More

by MS.TIFF79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R C Moyer
Dec 29, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

December 27, 2022

It was an easy car buying experience. There was a great inventory to chose from for Jeeps More

by NVOLKOV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar, Colton Terepka
Dec 28, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

December 27, 2022

Dave Chaboudy was great at helping me out of a tight bind. Just like he helped me out 3 years ago. More

by MKERWIN1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David, Chaboudy
Dec 28, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

December 25, 2022

Most pressure free experience ever. There was no games and no bs. Best car buying experience in a dealership ever. More

by MARK11941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
Dec 27, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

December 24, 2022

Great experience Made the sale easy! Definitely would buy a car there again Thank you everyone involved Merry Christmas! Happy New Year! More

by PMVASKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 27, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

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