Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,643 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership
View Awards

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,643 reviews

July 17, 2022

Salesperson was rude at first; consequently, my experience was. It good until I began to move forward in the buying process. More

by 216HVCP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gunther
Report | Print
Jul 19, 2022 -

Fred Martin Superstore responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com

July 12, 2022

We were very disappointed with our entire experience at FredMartin, would not recommend to anyone More

by BRIDGEWATERPRIMITIVES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Wiandt
Report | Print
Jul 14, 2022 -

Fred Martin Superstore responded

Hi, we are sorry to hear your recent experience was less than positive, and would like to further look into the situation, however we are unable to pull up details of your visit without more information. If you could please emails us at fmcares@fmcars.com or give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details about your visit and your name on file, we would be happy to assist you further. Thank

July 12, 2022

It was clean staff was courtesy when I walk in they offer me drinks while I waited only thing I had problems with it took forever to get me approved please in future let the customer choose from seve More

by KYLESMELVINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2022 -

Fred Martin Superstore responded

Kyle, Thank you for taking the time to share your thoughts on working with Amber and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

July 12, 2022

Even though the customer service was nice, I wouldn't recommend this dealership to anyone that is friend/family member of a worker at Fiat/ Chrysler. The salesman said that I couldn't use my code unless More

by please1961
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Fred Martin Superstore responded

Hi, we are sorry to hear your recent experience was less than positive, and would like to further look into the situation, however we are unable to pull up details of your visit without more information. If you could please emails us at fmcares@fmcars.com or give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details about your visit and your name on file, we would be happy to assist you further. Thank you.

July 12, 2022

Super friendly they know exactly what you ask for if your a repeat customer they make even easier ! More

by MEDLEESIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

July 10, 2022

Lisa Allison is the most awesome sales lady I’ve ever dealt with. Will be bac over and over again !!! More

by Drfuzzynuts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

July 09, 2022

Great salesman we worked with and not pushy! Great inventory selection! Will go back again when my lease is up again. More

by Shandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Report | Print
Jul 11, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

July 09, 2022

Great wonderful super awesome the best badass the bomb incredible did me a solid love More

by THE_ALLEN6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Marco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Adair, Mike Gentile, Jeff Dowdall, Richard Bacon, John Asano, Emilee Sams, Derrick Desharnais
Report | Print
Jul 11, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

July 09, 2022

alex was very professional and made sure me and my dad left feeling satisfied with our cars! he’s very laid back and doesn’t make you feel pressured! my dad and i left with two amazing cars, we appreciate More

by bhtech411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
Report | Print
Jul 11, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

July 08, 2022

Getting a car for a reasonable price and in a reasonable amount of time always feels good. More

by tylerhapney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair, Derrick Desharnais
Report | Print
Jul 08, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle, Tyler! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

1
...
96
97
98
...
265