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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

June 27, 2022

Great service. Would never go anywhere else to get my repairs or buy my vehicles More

by Lallison.fmcars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

June 27, 2022

Had very good experience buying a vehicle and thought they gave good deal on trade in. And we're willing to deal some. Person that sold me vehicle worked hard to get payment and price about what I wanted More

by jodster7060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gentile
Jun 27, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

June 25, 2022

They have great sales people not pushy just looking for what you want I have purchased my fourth vehicle from Fred Martin I had a couple hiccups but they took care of the problems immediately and never had More

by MILENKAJEREMIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Fred Martin Superstore responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 25, 2022

Hard working people! Amber did everything she can to help me get a vehicle and I’m in one today ❤️ More

by Ki davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

June 25, 2022

Alex was a great help! He let me know all my options up front. Super knowledgeable. Thank you Alex! More

by Jjpphillips1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt, Leah Rauscher
Jun 27, 2022 -

Fred Martin Superstore responded

It's fantastic to hear that Alex provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 25, 2022

Alex was extremely helpful! He got me a great deal on the Compass that I fell in love with! The process was smooth and relatively stress free! More

by akoontz426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Jun 27, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new Compass, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

June 25, 2022

Derrick and the fiance team was wonderful and very helpful. They never gave up worked hard More

by tjak1196
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Desharnais
Jun 27, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words for Derrick, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

June 24, 2022

From the moment I walked in the door I felt like I was part of the Fred Martin family. It didn’t matter that I had already begun working with a Consultant, everyone took the time to make sure that I was t More

by joshuarice2481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that Rob was able to assist you with the building of your dream truck and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

June 24, 2022

Great place. Very friendly people and Bill my sales guy really was amazing through the whole process. First time buying a car on my own and he truly made it feel More

by LAW_MARIAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gentile
Jun 25, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

June 23, 2022

I completed my application online. By the end of the day Alex had made contact with me. I did not have to spend hours in the dealership. Alex presented me three cars to test drive an More

by loriewalker6292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Jun 23, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

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