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Fred Martin Superstore - Service Center

Barberton, OH

4.4
322 Reviews
Call Service Center (330) 753-4444

322 Reviews of Fred Martin Superstore - Service Center

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November 21, 2023

Mike and service technician did a great job of advising me on a significant engine repair. We plan on keeping the vehicle for a few more years so some additional preventative work was done. Though not a ch More

by BATTY.KEVIN@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Fred Martin Superstore responded

We're glad to hear that Mike and our team were able to get your vehicle fixed up and back on the road! If anything else comes up, please reach out and let us know. Thank you so much for choosing our team!

Helpful
November 20, 2023

Great service, fast and easy to schedule service for our vehicles. Very knowledgeable employees at this location. More

by ronkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for choosing our dealership! We appreciate your business and look forward to seeing you again!

Helpful
November 16, 2023

Fantastic sales department start to finish. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership. More

by jimmysjeep
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing our store and for taking the time you leave us a 5-star review. Please let us know if there is anything else we can help out with. Thanks again!

Helpful
November 15, 2023

Very professional. Terrific service. Very clean facility. I always feel stress free from each person. More

by hcalandros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Nov 15, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing our store and for taking the time to leave us 5-stars! We look forward to your next visit!

Helpful
November 11, 2023

Fast and very friendly, would recommend to my family and friends service quality 100 % about and beyond More

by Dreed48024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Fred Martin Superstore responded

We're happy to hear our service team could impress! Thank you for your kind words and for your business!

Helpful
November 10, 2023

I've had very quick courteous service. And all of the staff has been helpful. More

by augustschreiber
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Fred Martin Superstore responded

We're glad to hear our team could provide a great experience! Thank you for your business and for leaving us 5-stars! We look forward to seeing you again!

Helpful
November 09, 2023

Great dealership, we drive almost an hour to come to this dealership & have bought and leased 3 vehicles because of the overall easy to deal with service all around! More

by Wiseman.Mary@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued business and for leaving us this kind, 5-star review! Please let us know if there is anything else that we can help with. Thank you again and we look forward to your next visit!

Helpful
November 07, 2023

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott, Logan Bates, Scott S
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Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

Helpful
November 05, 2023

they check up on you after your service. ...which shows they care about their customers More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
speedy
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Nov 06, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! If anything went wrong with your visit, please email us at fmcares@fmcars.com and let us know. We thank you for your review and look forward to making your next visit even better!

Helpful
November 02, 2023

I come here for my free oil changes. Got a good car wash for $3 More

by Mrad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick line guy
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Nov 02, 2023 -

Fred Martin Superstore responded

We're happy to hear that we've been able to help keep your car maintained! Thank you so much for your business and for your review!

Helpful
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