Front Royal Ford

2nd time I needed emergency service on a Saturday while visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and pro visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and professional. Love his smile! More

Very good dealership with beautiful people. I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter w I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter with the bank. More

Emmalee and the service team were great to work with. She kept me up to date on progress of vehicle and made sure all service per fleet was completed. She kept me up to date on progress of vehicle and made sure all service per fleet was completed. More

Great on the ball Zack always a great help with my truck. And orders. Best truck. And orders. Best More

I had zero issues for a first time service customer. They quoted two hours because they were really busy but it was done in half that. They quoted two hours because they were really busy but it was done in half that. More

As usual, excellent service and unusually prompt this time. I was in and out in less than an hour. time. I was in and out in less than an hour. More

All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. More

Bought two brand new F350 trucks in the last month. Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when Hate this dealership so much I didn't even consider going there. Awful. Cheats. Will never go there. During covid I ordered two trucks, but when the second truck came in they tagged on an "MSRP Adjustment" and charged me $2,000 more. Even though I was buying two trucks. Just had recall service done on one of those trucks. They didn't even tighten the battery clamps on either the positive or negative posts (part of recall was putting in a new battery). I ended up getting the local sherrif involved. Also, for the recall service I was told to wait a week to bring in for parts (passnger airbag). When I brought the vehicle in, and then picked it up, they told me that they did not install the new airbag because they didn't have it. What a waste of time. I would have to bring the vehicle back to get the airbag installed. More

The service (Oil Change) and new tires was flawless and the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or ev the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or even a status beyond that part (Rear Axil Half Shaft and hub assembly) is on order. I have friends in other parts of the country that have the same truck and had the repair with in 8 weeks of Ford sending out information that the recall issue is available for repair. More

Service department very polite, well organized, and good customer service. Everly taking well care of us and gone above and beyond our ask. customer service. Everly taking well care of us and gone above and beyond our ask. More