Front Royal Ford

I know I came in for an inspection, but I had a tire that was low in air and no one even asked about it. was low in air and no one even asked about it. More

Very professional and detailed in their diagnosis of the issue. They also gave an exact price for the repair issue. They also gave an exact price for the repair More

Laurel was super helpful. She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance i She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance involved but she made the experience easy for me. More

I had one of my best experiences at this dealership. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. My salesperson, Matt the beard was knowledgeable and very personable. He walked me the bells and whistles of the vehicle as well as the paperwork. More

Great customer service! We worked until we made a deal. I bought the pick up I wanted and they earned a new customer! We worked until we made a deal. I bought the pick up I wanted and they earned a new customer! More

Billy was great to work with. Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, Kept us updated on the status of our order. He had everything ready for a smooth and easy vehicle delivery. This was my first time buying a Ford, and I would definitely come back to Billy and Front Royal Ford. More

still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. none of my driver assistant options work since the last time they worked on it. More

Working with Nishi and Tony was a fantastic experience. The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other te The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other team members on the technical and mechanical aspects of the vehicles provided confidence that I was making the right decision. I am very much enjoying my GMC 2500 AT4 with zero buyers remorse. Thank you all at Front Royal Ford! More

Very disappointed , got the car took it to inspection and it failed. The temporal tag will be expiring, I was told by Marco and Tony that the car past the VA inspection but that was not true. I have been and it failed. The temporal tag will be expiring, I was told by Marco and Tony that the car past the VA inspection but that was not true. I have been trying to reach them even the loan officer Roland . It's all been games. Tried reaching them about All the maintenance and repairs request they promised to fix but it's been all games. Either they are not in or they will call me back. I am really disappointed not sure who else to contact or what else to do. Marco, Tony and Roland all told me to call them if I had any issues but it's been all games. To say I am disappointed is an understatement. More

Had a recall on my car. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. More