Front Royal Ford

I’ve been wanting a Bronco since I bought my last car years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars from him. I’m obsessed with my Bronco, genuinely couldn’t be happier. The best part though, after noticing the Beatles keychain, the manager started playing Beatles music. No one else noticed, but i did. Thank you, that was a really sweet observation. My army veteran dad passed in 2021 and was a huge Beatles fan, my Beatles salon is in honor of him. It made me feel like he was blessing my purchase and everything was as it should be. Great job, guys. Will certainly send folks that way! :) More

Performed service that was not necessary, did not repair issue for which service was requested. issue for which service was requested. More

Service advisor were great to work with. I had an oil change done I made appointment for it but was told it is still first come first serve. That was the only problem I had. Even with t I had an oil change done I made appointment for it but was told it is still first come first serve. That was the only problem I had. Even with that being said. Oil change was done in a good time period More

Everyone was friendly and professional; Great communication; The service department truly cares about their customers communication; The service department truly cares about their customers More

Matt is a great sales person. Easily helped us pick our vehicle. Really great guy. Friendly and courteous… Easily helped us pick our vehicle. Really great guy. Friendly and courteous… More

Service department did a fantastic job went above and beyond for us with our warranty work beyond for us with our warranty work More

Friendly, understood my complaint, good communication, completed in a timely manner. Zach is the best completed in a timely manner. Zach is the best More

Very easy to work with. Had a complicated electrical problem that was not resolved the first go around but after giving documented details of the ongoing problem and explain Had a complicated electrical problem that was not resolved the first go around but after giving documented details of the ongoing problem and explaining to the technician, the problem was solved. The technician was attentive to the details and interested in the problem not seen previously as well as was respectful. More

Overall visit was good , however I'd wish they would have scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There es scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There estimate on waiting time was accurate so can't really say anything off overall. Fair, friendly and on time. Recommend them to anyone lookn for oil change and inspection but have 2 to 3 hrs to wait. More

Services were not completed as requested, invoice states tire rotation was completed and it was not. This was the trucks first service and my front right tire has curb rash from a car wash and that tire is tire rotation was completed and it was not. This was the trucks first service and my front right tire has curb rash from a car wash and that tire is still in the same place. More