
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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A great experience leasing our first Suburu. I had a great experience working with Chris Scarlett at Garavel. Chris was extremely attentive to our family and was respectful matching a car to the I had a great experience working with Chris Scarlett at Garavel. Chris was extremely attentive to our family and was respectful matching a car to the needs of our family. I totally recommend Chris. Thanks Chris. More

Easier than expected I told them what car & color I wanted exactly and I got it. The point is they listened and were very helpful. Not so intimidating either. Id highly re I told them what car & color I wanted exactly and I got it. The point is they listened and were very helpful. Not so intimidating either. Id highly recommend going to Chris Scarlett to buy your car! More
Very friendly and helpful and good deal Everyone at Subaru was very friendly and accommodating. They took my needs and interests into account when helping me choose the right car for me. The Everyone at Subaru was very friendly and accommodating. They took my needs and interests into account when helping me choose the right car for me. They gave me a great deal on a used car and made sure I understood everything about financing and the warranty. I love the car! More

from a bad situation to making it a good one. when I arrived to get my Impreza Limited, they had ordered wrong car, with the help of the manger, and Evelyn Stantiago they made it Right, car I orde when I arrived to get my Impreza Limited, they had ordered wrong car, with the help of the manger, and Evelyn Stantiago they made it Right, car I ordered plus Extra's. All was made Right. More
Susy and Rodrigo in the Service Dept are outstanding Susy and Rodrigo went out of their way to provide the best customer service and identified the problems with my car. They made sure that my car was fi Susy and Rodrigo went out of their way to provide the best customer service and identified the problems with my car. They made sure that my car was fixed right and on time. More
Phenomenal experience at Garavel This is the 6th Subaru we have bought and our 4th from the folks at Garavel. I am one who wants to ENJOY the process of buying a new car. I went in wi This is the 6th Subaru we have bought and our 4th from the folks at Garavel. I am one who wants to ENJOY the process of buying a new car. I went in with that attitude and met Sergio. I told him upfront that I didn’t want to haggle, had done my homework previous to coming in, knew what I wanted, asked him if they had inventory and to quote me his best price. And that’s EXACTLY what he did. Perfect!! The whole process took about an hour. From Valerie who greeted me at the door and made feel so welcome, to Sergio who walked me through the sales and trade in process, to the manager Teddy who was EXTREMELY helpful, to Tom in finance who guided me through the purchase process, I NEVER ONCE felt like I was being sold to. Just the feeling of being delivered what I came in for. I will NEVER buy a Subaru from any one else but the Garavel Family dealerships and the true professionals they employ. Whatever the customer service training program you all have, keep it going!! Thank you all again for such an enjoyable car buying experience. More
Lorraine Hartnett Chris is the greatest salesman ! He made the whole process easy and fun. I would recommend anyone I meet who wants a Subaru to come here for their p Chris is the greatest salesman ! He made the whole process easy and fun. I would recommend anyone I meet who wants a Subaru to come here for their purchase. Great prices also More
fast service doing everything needed I was pleasantly surprised to see that they had removed the service 'packages' they formerly had. The last time I had service I spoke with the servic I was pleasantly surprised to see that they had removed the service 'packages' they formerly had. The last time I had service I spoke with the service manager about how these overpriced packages really were not a fair way of dealing with customers. I wish all dealers took this step. More
Phenomenal Experience Buying my CrossTrek from Garavel Not only did Garavel Subaru have the Crosstrek with everything I wanted, but the sales person was wonderful! He explained everything thoroughly and a Not only did Garavel Subaru have the Crosstrek with everything I wanted, but the sales person was wonderful! He explained everything thoroughly and answered my questions clearly and precisely, Which made it possible for me to make an informed decision. After I had purchased my car, Andy sat with me to show me how everything works inside the dash. He spent a lot of time teaching me how to use the features on the screen, what each and every button, knob, or lever on and around the dash does, when and how to use them. Andy is a master explainer, and when I drove off the lot in my newly purchased CrossTrek, I felt completely confident and comfortable in my car. I have never experienced such a strong commitment from a sales person to easing my transition into driving a new automobile. All of this occurred after the sale was closed, of course, and yet Andy continued to be helpful and eager to please! Andy’s ease in understanding the customer’s experience really impressed me. His empathy and concern won me over, and I am now a Garavel fan! More

I felt like family. What a team!!! I was amazed to see how easy it was to purchase a Subaru. There was no pressure; the vehicle sold it's self. I felt very comfortable going through the I was amazed to see how easy it was to purchase a Subaru. There was no pressure; the vehicle sold it's self. I felt very comfortable going through the process... More