Garavel Subaru

Dave was a great help Did research on line of different makes and models then went to your dealership. Dave helped me right away and answered all of my questions and conce Did research on line of different makes and models then went to your dealership. Dave helped me right away and answered all of my questions and concerns. Took it for a test drive and then made an appointment for my wife to take it out also. Day after I bought it I had to take a trip to Glastonbury and then received a call from Dave wanting to know how the drive was because he remembered I was going. GREAT SERVICE More

Happy in my Certified Outback from Garavel Overall very pleased with the service at Garavel Subaru. I’ve worked with Darlene on a number of occasions, and she has not only been patient and acco Overall very pleased with the service at Garavel Subaru. I’ve worked with Darlene on a number of occasions, and she has not only been patient and accommodating, but went above and beyond to understand my needs and deliver a great experience. She is extremely knowledgeable, approachable, and held my best interest and experience as her #1 priority. Highly recommend! Yogi was also very knowledgeable and supportive. Not your typical used car manager, but rather made me feel comfortable, answered all my questions and did whatever he could to accommodate my needs. Also committed to offering the best financing interest rate anywhere, which he then did - awesome! My experience in the finance office was unfortunately what I’ve come to expect at a typical, pushy dealer: a long sit in the waiting room followed by a hard sell of upgraded warrantees, even after I made very clear several times in the conversation I was not interested. Recognizing Jose was likely just doing his job, he used lots of warranty jargon, raced through complicated topics, and seemed to talk right past my comments. I also had to ask multiple times to have the optional VIN window etching service removed from the services/bill (which they finally did), only to find out as I was driving home that the windows were already etched - neglectful at best, deceitful at worst. Again, overall a great experience, and I am very happy with the value and with the quality of my Certified Preowned Subaru Outback. You won’t regret visiting Garavel - ask for Darlene! More

New Vehicle I found Garavel through autotrader as they were the closest to my house (2 hours) with the vehicle I wanted. Sergio was accommodating from the first p I found Garavel through autotrader as they were the closest to my house (2 hours) with the vehicle I wanted. Sergio was accommodating from the first phone call which made my purchase easy and in less trips! Everyone else at the dealership was pleasant to work with from financing to pick up! More

It was good, for a dealership The sales people were great, but that constant asking for a down payment to hold the vehicle when I was just looking around was a little annoying, I w The sales people were great, but that constant asking for a down payment to hold the vehicle when I was just looking around was a little annoying, I was ready to move on at one point. I understand it's company policy, but I could have done better without all the pressure. More

Forester deal! I was ready to buy a new car and knew I was interested in the Forester. We visited on a Saturday. We first met Elena, since we booked an appt. throu I was ready to buy a new car and knew I was interested in the Forester. We visited on a Saturday. We first met Elena, since we booked an appt. through the internet. Next we met Sergio, our car salesperson. He was very knowledgeable and answered all questions. We took a test drive and he showed us many of the vehicles details. We sat down and reviewed all the options I wanted. The car I test drove just sold and there was no other on the lot, however, they said they could find another one locally and likely I'd have within the next week or 2. By Tuesday, I was driving home with my new car. I think I got a great deal, but one never knows with car sales, especially when I went to the "finance" guy and was presented with the option of purchasing an extended warranty. Pricey; however, great peace of mind in some respects. All in all, I was ready for a new car; everyone was nice, friendly, helpful. This is my first Subaru and so far, I love my new Forester! My only suggestion is when you go, have time to go through the details. I didn't give myself enough time and there's a lot to buying a new car. More

Amazing customer service I just my third Subaru from Garavel and couldn’t be happier. I upgraded from the Forester to Ascent and LOVE my new car. Our sales guy Miles and his s I just my third Subaru from Garavel and couldn’t be happier. I upgraded from the Forester to Ascent and LOVE my new car. Our sales guy Miles and his side kick Lulu, the sweetest dog you’ll ever meet, made sure we got exactly what we wanted. The car is beautiful and drives like a dream. Couldn’t be happier. More

Best experience ever. I live in NYC but have used Garavel for over 12 years. It is worth the drive to get the service they provide. I did my homework online and knew exactl I live in NYC but have used Garavel for over 12 years. It is worth the drive to get the service they provide. I did my homework online and knew exactly which car I wanted. I called the sales person I had seen a few months before, and told him I was ready, and that I wanted to avoid too many trips to CT to get this done. The result? We did 100% of the deal by phone and internet. When the car arrived, I took one trip to pick it up and everything was ready and waiting. I cannot say enough good things about both sales and service and Subaru in general. THANK YOU everyone. I love my car! More

Recent visit to a showroom I recently visited your showroom and the staff was friendly and helpful as always. Yogi also was a great addition to the staff :-). Thank you. I recently visited your showroom and the staff was friendly and helpful as always. Yogi also was a great addition to the staff :-). Thank you. More

Great experience The staff was friendly and helpful Yogi was a great addition to the team. I would buy all my cars from Garavel Subaru. Just a great experience The staff was friendly and helpful Yogi was a great addition to the team. I would buy all my cars from Garavel Subaru. Just a great experience More

Amazing friendly dealership Great staff. Willing to go the extra mile. Yogi was such a cute dog my kids loved him. All staff answered my questions and were so friendly. Definitel Great staff. Willing to go the extra mile. Yogi was such a cute dog my kids loved him. All staff answered my questions and were so friendly. Definitely the place to go. More