
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Thank you so much for making the process of buying a used car so easy. Dave was awesome and very kind. car so easy. Dave was awesome and very kind. More
Professional, courteous and easy to deal with. Reliable and their cars are well worth the money. Reliable and their cars are well worth the money. More

Michele was professional, honest and on top of everything. She is easy to work with and knows her stuff! A+ Highly recommend. everything. She is easy to work with and knows her stuff! A+ Highly recommend. More

Exceptional experience throughout the entire process. Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You! More
I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was ab Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom. More
Joe was very patient and efficient. I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to work like a team. Made the process easier to deal with. Would recommend! More
Joe was great to work with, he is knowledgeable and professional. I highly recommend him! professional. I highly recommend him! More

Great service; great deal; VERY professional team, across the board!!! I highly recommend this dealership. 5 stars!! the board!!! I highly recommend this dealership. 5 stars!! More

David Novik was very thorough in helping me "build" the Ascent car that I wanted. He followed the two month process of getting the car, and keeping me in touch with phone calls. Ascent car that I wanted. He followed the two month process of getting the car, and keeping me in touch with phone calls. More

I had a great car buying experience at Garavel Subaru. Sales consultant Joel was very knowledgable and helpful throughout the process and I walked away very happy with the purchase. Sales consultant Joel was very knowledgable and helpful throughout the process and I walked away very happy with the purchase. More