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Garden Grove Kia
Garden Grove, CA
2,814 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,814 reviews
Verified Customer
Helpful April 24, 2024
I’m so happy with my purchase, Cory and Daniela were amazing and I walked out with my dream car the same day :) best experience I’ll definitely be sending my people over! amazing and I walked out with my dream car the same day :) best experience I’ll definitely be sending my people over! More
by SSALLOUM77
April 24, 2024
I was genuinely surprised and happy with my experience especially after having a bad experience at Cerritos dealer. My sales person was knowledgeable and friendly. He made me feel heard and he did pressur especially after having a bad experience at Cerritos dealer. My sales person was knowledgeable and friendly. He made me feel heard and he did pressure but not in a bullying way which I appreciated. I will definitely refer my family and friends! More
by cindycabrera64
Employees Worked With
Juan Campos
April 24, 2024
Quick service. I was there for oil change and tire rotation. Jeremy helped me out. While he explained what was best for my car, he didn't push anything. He respecte I was there for oil change and tire rotation. Jeremy helped me out. While he explained what was best for my car, he didn't push anything. He respected my decision and helped me get what I needed done. Definitely I'll be back More
by jy416
Employees Worked With
Jeremy
April 23, 2024
This was the easiest car buying experience I've ever had. Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! More
by SATHOMPSON92
April 23, 2024
The service department was great and efficient. I was in for my initial service, but needed to drop it off early. They found a cancellation in the schedule and offered to do the service while I wai I was in for my initial service, but needed to drop it off early. They found a cancellation in the schedule and offered to do the service while I waited. I had a prior commitment in North LA County, so they did the service in my absence and had the car available immediately upon my return. More
by rob@georgeyardley.com
Employees Worked With
(Great guy...I don't recall his name)
April 23, 2024
Javier helped me get my new car! He was patient, kind, very knowledgeable and he made the process easy. Highly recommend asking for him next time you go to Kia. He was patient, kind, very knowledgeable and he made the process easy. Highly recommend asking for him next time you go to Kia. More
by jessicacorzo94
Employees Worked With
Javier Santos
April 23, 2024
Khristina is a pleasure to work with--professional, responsive, and attentive to her customer's requests. Top notch service from Khristina and Garden Grove Kia from start to finish! responsive, and attentive to her customer's requests. Top notch service from Khristina and Garden Grove Kia from start to finish! More
by dcane
Employees Worked With
April 23, 2024
Andre made the whole process smooth and pleasant! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! More
by rosales.japheth
