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Garden Grove Kia

Garden Grove, CA

4.7
2,851 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,851 reviews

February 13, 2020

Great service from Andy and service department staffs. Feel very satisfaction. My car is old, but felt like new after the full services. Definitely come back. More

by patrickle1912
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 14, 2020 -

Garden Grove Kia responded

Patrick, thanks so much for reviewing Garden Grove Kia! We're happy to hear that our team took such great care of you, and your vehicle!

February 11, 2020

As a first time car buyer, I had such an amazing experience... Khristina was so tentative , knowledgeable, and extrmemet helpful! 10/10 would recommend GG Kia! More

by Madeezy
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

My wife and I recently purchased a 2020 Kia Sportage EX and the buying experience was the best we’ve ever had. We worked with Chris Mcgregor, Bryanna Crawford, and Kenny Sao; and everyone was top notch an More

by ralph.scharffenberg
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Sai, Bryanna Crawford
Feb 11, 2020 -

Garden Grove Kia responded

Ralph, thank you for taking the time to write such a thoughtful review! It was our pleasure to work with you and your wife here at Garden Grove Kia. Chris, Bryanna, and Kenny are all excellent members of our team, and they will certainly be pleased that you mentioned them! Enjoy your 2020 Kia Sportage EX!

February 10, 2020

"Justin was great" I got great customer service from Justin. My service experience at Garden Grove Kia is awesome every time it’s time for my car service. I will be More

by LHAESUN62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Han was good sales .
Feb 11, 2020 -

Garden Grove Kia responded

We appreciate your positive review! We're so happy to hear that our team member, Justin, took care of you. Thanks for being a Garden Grove Kia customer- we're looking forward to your next visit!

February 10, 2020

My service experience at Garden Grove Kia is awesome every time it’s time for my car service. Everyone is always happy, friendly and smiling. :) More

by sairacoronado65
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad our team provided the exceptional service we pride ourselves on here at Garden Grove Kia. We look forward to your next visit!

February 10, 2020

Anthony was amazing! Great costumer service and helped me find something that was perfect for me ! Took the time to show me how everything worked and answered all of my questions. Will definitely recommend More

by QBCORAL77
Recommend Dealer
Yes
Employees Worked With
Anthony Calabrese
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! At Garden Grove Kia, we make customer service a top priority. We're so happy to have you as a customer!

February 10, 2020

Bryanna was great Bryanna did an outstanding job of following up and making sure that i was satisfied. She was very detailed on how and what feature of the car worked. More

by TKARLO22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad Clark, Bryanna Crawford
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your experience at Garden Grove Kia! Our team is committed to customer satisfaction and we are thrilled that came through to you. We look forward to working with you next time you are in the market for a new vehicle!

February 10, 2020

I would have made it 5 stars but I was there 6 HOURS why so long to buy a car why? You need to improve this process More

by WENDELL_DENNISON
Recommend Dealer
No
Employees Worked With
Anthony , Bryanna Crawford
Mar 18, 2020 -

Garden Grove Kia responded

Wendell - I'm sorry to hear that you are frustrated. I will share your feedback with my team to ensure that we do improve our process going forward. If you'd like to speak with me directly about your experience, you are more than welcome to give me a call. Thank you, Mike Mosier - General Sales Manager - (714) 823-4949

February 10, 2020

Great experience. Was helped promptly with great service and knowledge. Was able to test drive multiple vehicles and answered all of our questions and concerns. Would definitely shop here again for a new/us More

by dorrd207
Recommend Dealer
Yes
Employees Worked With
Estela Ayon
Feb 11, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so pleased to hear that you had a great experience working with our team at Garden Grove Kia. We will be sure to let Stella know that you appreciate the help!

February 09, 2020

Abby & Bryanna are a great team that was friendly and efficient. Abby responded to their Facebook add immediately and was easiest purchase ever. Thanks Ladies More

by Alvcoach
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols, Bryanna Crawford
Feb 10, 2020 -

Garden Grove Kia responded

For you to say this was your easiest purchase ever makes our day! Thank you so much for reviewing Garden Grove Kia and giving a shout out to Abby and Bryanna. We hope you have been enjoying your new car.

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