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Gates Toyota

South Bend, IN

4.4
830 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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640 W Ireland Rd

South Bend, IN

46614

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Showing 830 reviews

February 28, 2020

Easiest car purchase experience ever Top-notch dealership. A great customer experience, thanks to the professionalism and courtesy of all those with whom we worked. Of course we always re More

by gld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Paris Dickinson
Mar 03, 2020 -

Gates Toyota responded

Hey there, Thanks for your great feedback! Mike and our team work hard to give everyone a great experience. Thank you for your business and thanks for choosing Gates!

February 28, 2020

Mike McNally was great! He answered all our questions and let us drive several cars while we made up our minds. He gets 100% in our book More

by PSMITH1036
Recommend Dealer
Yes
Employees Worked With
Sasha Pask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McNally
Mar 03, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great feedback! Mike and our staff work hard to help everyone find their favorite vehicle. Thank you for choosing Gates!

February 27, 2020

Got a appt quickly. Serv person exceptional in attitude, kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. More

by ALANTOBYCHA
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic whi ckd out my van
Feb 27, 2020 -

Gates Toyota responded

Hey there, Thank you for your kind words and great feedback! Our staff works hard to listen to our customers and provide straight-forward solutions to help correct issues with vehicles. Thank you for your business and we look forward to serving you down the road!

February 26, 2020

Intermittent issue fixed We had an intermittent issue with our anti lock brakes. This was difficult to diagnose as the issue would only show up once in a while, but they stuck More

by bmorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great feedback! Our service staff works hard to correct issues no matter the difficulty. We appreciate your business and thanks for choosing Gates!

February 25, 2020

Great service, long waits The service is always good, but it's frustrating trying to get in. If you aren't there early plan on waiting hours. You shouldn't have to get up at 6 More

by INDIANABIGGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't know her name.
Mar 03, 2020 -

Gates Toyota responded

Hey there, Thank you for leaving feedback about your visit with us. We are sorry to hear you had to wait longer than expected. We are continuously working towards shorter wait times for our customers. Thank you for allowing us to assist you and we look forward to making your next visit a 5-Star experience.

February 24, 2020

As Smooth as a Shiny New Corolla! The first thing to catch my eye when I walked into the dealership was a whiteboard with MY FIRST NAME on it, welcoming me to the showroom. I was very More

by Mickey H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Paris Dickinson
Mar 03, 2020 -

Gates Toyota responded

Hey Mickey, Thank you very much for your great feedback about your visit here with us! Robert and our team go the extra mile to give every customer an awesome experience. We are glad to hear you are so in love with your new Corolla! Thank you for your business!

February 20, 2020

Quick, pleasant service, done right. The service team at Gates Toyota is very pleasant to work with and they are very efficient at getting a quality job done in a short amount of time. More

by bmorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great feedback! We appreciate your business and thanks for choosing Gates!

February 17, 2020

They took me right away and fixed my brake light. Prompt, courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! More

by SSTORMYC1
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
Feb 17, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit! Our team works hard to handle every customer's needs in a prompt manner. Thank you for your business and thanks for choosing Gates!

February 17, 2020

At the front door of any successful organization is service and outstanding work, the service department at Gates Toyota is without a doubt the premier service department in the nation More

by STEVENELOTT
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback and your top recommendation! We appreciate your business and thank you for choosing Gates!

February 14, 2020

Gates, I was taken care of immediately when I arrived at the serv desk-with a smile! Maint. Oper was charming and helpful! It took an hour instead of two. Thx More

by EDPAINTER0
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Gates Toyota responded

Hey there, thank you for your excellent feedback! Our team works hard to deliver a great experience to every customer. Thank you for your business and we look forward to assisting you in the future!

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