Gerald Subaru of Naperville

Ehab is the best of the best! He made the whole buying experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out t experience as pleasant and painless as possible.Ehab has a calm and non pushy demeanor that puts one at ease during the buying process. A shout out to Anthony (Sales Manager ?) for speaking with me...he didn’t hide in the “office” during negotiations and was super helpful. All in all, the best buying experience in a long time! More

We came today (a cold and snowy day) to buy their used Subaru. As soon as we walked in Abid met us and quickly got the Carfax for the car we were interested in it. After some discussion, he got us the ke Subaru. As soon as we walked in Abid met us and quickly got the Carfax for the car we were interested in it. After some discussion, he got us the key and brought the car to the front. After few discussion and negotiation, we purchase the car. He is very professional and we had a great experience. More

Lenny was very helpful and answered all the questions we had for the car we just purchased. This will be our third Subaru. Highly recommended. had for the car we just purchased. This will be our third Subaru. Highly recommended. More

Five stars very personable and easy to talk to. We have not gotten a newer car for a while, but the process seemed easy and stress free. not gotten a newer car for a while, but the process seemed easy and stress free. More

Ask for Quinton Carlson!! I had an absolutely wonderful experience! I went in having 3 under 10,000 mile 2020 Subaru Outback's picked out and ready to look at. After talking to Quinton for a few minutes, h experience! I went in having 3 under 10,000 mile 2020 Subaru Outback's picked out and ready to look at. After talking to Quinton for a few minutes, he realized that they were actually on the other Gerald Subaru lot. I explained that I needed to see all 3 cars in person to really be able to make the decision, and though I wanted to work with Quinton, I had to do that I needed to do and I was going to go to the other lot. Instead of just letting me go, Quinton went out of his way to ask a manager for permission and drove 25 minutes to to the other lot, show me the cars, and then drove back 25 minutes with the vehicle I liked the most. Keep in mind, I could have very well not bought a car, so he went out of his way to spend time going back and forth to another dealership so I could still work with Naperville (where I wanted to buy a car originally) instead of using his time to get the next customer who walked in! He then was very patient with me when after test driving I explained I didn't want to come in to buy a car until the next day so I could have a night to sleep on the decision. He helped me bring the price down and was incredibly knowledgeable and personable. I would recommend Quinton Carlson at Subaru Naperville 100 times over! Nothing about my experience left a pit in my stomach or with buyer's remorse like my previous car purchase at another dealership had left me with. Highly recommend! More

Lanny Shukhman is a knowledgeable person who's willing to work with you. He made our car buying experience a pleasant one. Very good knowledge of Subaru Crosstrek Sport help us to make the decision to buy th work with you. He made our car buying experience a pleasant one. Very good knowledge of Subaru Crosstrek Sport help us to make the decision to buy this car. More

Mike made our purchase so easy. We couldn't pass up the deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. deal. I highly recommend the Gerald Subaru of Naperville. Kelly Thomas was awesome explaining the vehicle. More

Nice dealership given are present pandemic situation. Personnel was very pleasant and very observant of all mitigation measures (masks, social distancing, etc.) Our experience was first class, agents wer Personnel was very pleasant and very observant of all mitigation measures (masks, social distancing, etc.) Our experience was first class, agents were very helpful. We would highly recommend it to anybody looking for a new Subaru. More

Purchased my 2nd Outback from sales representative EDDY ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Su ORELLANO at Gerald Subaru of Naperville, IL. By far the BEST IN THE BUSINESS. He is trustworthy, honest and he listens! If your looking for a Subaru you need to go see Eddy he will not let you down. My family has purchased 5 vehicles 🚗 To date ALL FROM SUBARU in Naperville. Wouldn’t go anywhere else! Like Share More

On Monday, November 30, 2020, I was in the process of purchasing a new non-Subaru vehicle. I had previously obtained numerous offers from Dealerships, used car lots, and on-line services, for my very wel purchasing a new non-Subaru vehicle. I had previously obtained numerous offers from Dealerships, used car lots, and on-line services, for my very well maintained 2019 Subaru Forester Touring Model. I knew what I could realistically receive for a trade-in and/or outright purchase for my Subaru. I stopped in at Gerald Subaru of Naperville, located at 2379 Aurora Ave. Naperville, IL 60540 and was promptly greeted by Michael “Mike” O’Brien, a Sales Consultant. After a brief discussion as to the purpose of my visit, in which I informed Mike that I was just interested in selling my Subaru and would not be making a purchase. Mike obtained basic information regarding my Subaru. While my vehicle was being appraised by their staff, Mike and I sat in his office and had a relaxed social conversation. Within ten minutes, I was informed of their offer, which was comparable to other Dealer’s offers. I advised Mike that I had an on-line offer for $1,700.00, more than their offer. I provided Mike with written documentation of that price, which he took to the powers to be. Within in a few minutes, he came back and advised that they would match the on-line price, which would be good for a week (not positive if it was exactly a week). I thanked him and advised him that I would return, if I couldn’t make a similar deal, when I purchased the new vehicle. He reminded me, that their price would still be available. The entire process took less than thirty minutes! I ended up purchasing a vehicle at a different Dealership, due to Gerald Auto Group not selling that line. The other Dealership does not sell the Subaru brand and would not match on-line price for my Subaru. I then returned to Gerald Subaru and met Mike in his office, I informed him that I would like to take him up on his offer. The process went smoothly and once again I was out the door in a short period of time, without my Subaru and the previous agreed upon amount. I would strongly recommend that anyone interested in making a purchase and/or sale of a vehicle to contact Michael “Mike” O’Brien. Working with Mike was easy, comfortable, and not intimidating. Mike was very knowledgeable in regard to the process of purchasing my vehicle and everything went smoothly. He definitely does not fit the negative image of a “Car Salesman”! If Gerald Autos had the line of vehicle that I was interested in purchasing, I would definitely have had purchase it from them! My experience with Gerald Subaru of Naperville has been nothing, but positive. I couldn’t ask for anything more. Thank you Gerald Subaru of Naperville, on a job well done! More