Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Lexus of Easton
Columbus, OH
914 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 914 reviews
July 14, 2025
Very quick to drop off car and pick up car! Personable service manager that was efficient and thorough Personable service manager that was efficient and thorough More
by kristin.m.riley
Verified CustomerEmployees Worked With
July 14, 2025
Germain Lexus always treats us with respect and goes above to make things right. I really appreciate Jeff. above to make things right. I really appreciate Jeff. More
by 2HICKS
July 13, 2025
Staff very friendly, efficient. First person I interacted with , took my keys and when I returned loaner he was so nice and made you laugh. Not sure his name but he was great!! Than First person I interacted with , took my keys and when I returned loaner he was so nice and made you laugh. Not sure his name but he was great!! Thanks for taking care of my sweet car!! More
by CCRONKRN
Employees Worked With
July 13, 2025
The service is super professional and the the people are super kind. I recommend this place. super kind. I recommend this place. More
by Ben cruz
Employees Worked With
July 12, 2025
Germaine Lexus of Easton is always courteous, efficient, professional, and their service department is excellent. professional, and their service department is excellent. More
by DONNAJACQUET
Employees Worked With
July 12, 2025
Excellent service. I always get service here. ashley was very good and accommodating. Loved the service here I always get service here. ashley was very good and accommodating. Loved the service here More
by purna.mamilety
Employees Worked With
July 12, 2025
Kevin was very professional & very helpful. Did a very good job for me. Was prompt & on time with loaner car , very helpful. Did a very good job for me. Was prompt & on time with loaner car , very helpful. More
by sadnahom
July 12, 2025
Service was quick. Waiting room is nice. Maybe encourage people who insist on taking calls, move to a separate room…. Not everyone wants to hear the convo on speakerp Waiting room is nice. Maybe encourage people who insist on taking calls, move to a separate room…. Not everyone wants to hear the convo on speakerphone More
by jenifa268
Employees Worked With
I don’t remember
July 11, 2025
The entire staff made my experience buying my LEXUS a joy, especially my sales person, Terri Layman. Thank you to everyone at Germain Lexus of Easton. I thoroughly my LEXUS NX 350. I would highly recomme joy, especially my sales person, Terri Layman. Thank you to everyone at Germain Lexus of Easton. I thoroughly my LEXUS NX 350. I would highly recommend my family and friends to this dealership. Happy car buyer, Deborah Binns More
by DEBIBINNS
Employees Worked With
July 11, 2025
Lexus Easton performed my routine maintenance yesterday efficiently and promptly I also appreciated Donna’s explanations. efficiently and promptly I also appreciated Donna’s explanations. More
by BRILLSON.1
Employees Worked With
