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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
796 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 796 reviews

July 11, 2025

Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 11, 2025

The entire staff made my experience buying my LEXUS a joy, especially my sales person, Terri Layman. Thank you to everyone at Germain Lexus of Easton. I thoroughly my LEXUS NX 350. I would highly recomme More

by DEBIBINNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

Hi Deborah - Congratulations on your new Lexus NX 350! We are thrilled that you had such a positive experience with Terri and the team. Thank you for choosing Germain Lexus of Easton, we are grateful for your business!

July 11, 2025

Lexus Easton performed my routine maintenance yesterday efficiently and promptly I also appreciated Donna’s explanations. More

by BRILLSON.1
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your glowing feedback about Donna and the team!

July 11, 2025

He was quick, honest, and helpful! All at a very tough time ! Great work and should be acknowledged! More

by Johnlarkinmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you received quick, honest and helpful assistance from our team at Germain Lexus of Easton! Thank you for your business and your confidence in us, John.

July 11, 2025

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 10, 2025

Dealers were professional and knowledgeable. However I was not happy with the money given on my trade in. It was 10,000 dollars less than the Kelly blue book. Obviously they will make a big prof More

by KBAYLESS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Gossett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Germain Lexus of Easton responded

Thank you for your review of Germain Lexus of Easton. We appreciate your feedback about your trade-in, and would like to address it with you directly. Please reach out at your convenience. Best, Dennis Cox - New Car Sales Manager - 614-383-4146

July 10, 2025

Donna Mogavero, my service advisor, is very good. I like the service overall, but it’s expensive. More

by MARCM129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about our pricing at Germain Lexus of Easton. We are glad that overall you are satisfied with our services, and Donna was a pleasure to work with. If you need anything else, please let us know.

July 10, 2025

Was quoted $160 and told he had a $60 off coupon so it would cost about $100 for a new battery. it was over $400 minus the $60. !!! More

by TODD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Hathcock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Germain Lexus of Easton responded

It sounds like there was some confusion regarding the pricing, and I apologize for any misunderstanding. We strive to provide clear communication about costs upfront, so it's concerning to hear this wasn't your experience. If you'd like us to look into this further or have any other questions, please feel free to reach out. Thank you, Grant Garrison - Service Manager - (614) 383-4177

July 09, 2025

Competent, friendly service advisors that listen to your concerns and keep you informed while services are being completed More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Germain Lexus of Easton responded

Jeff, we appreciate your business and are happy to hear that you are so well taken care of by our team! Thank you from all of us at Germain Lexus of Easton.

July 09, 2025

I really had good service experience at Germain Lexus of Easton. I was treated with respect and service advisor Spencer was very professional in need of my service. I’m very satisfied customer for life. More

by Project manager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Germain Lexus of Easton responded

Nothing makes us happier than to hear from a satisfied customer! Thank you for choosing Germain Lexus of Easton, we look forward to welcoming you back next time.

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