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Germain Lexus of Easton

Columbus, OH

4.8
1,412 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,412 reviews

September 10, 2025

Very fast and excellent customer service and communication was top notch. The service department is very easily accessible. More

by snsill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your review! We're pleased to hear that our service team provided efficient and excellent help. We truly appreciate your support! -Germain Lexus of Easton

September 09, 2025

It was great you picked up my car I do not drive in Columbus I am a older lady. Everything was great an Mark done a great job and I got m y car back the same day Thank You More

by irisdudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Germain Lexus of Easton responded

We're happy to hear that Mark and our team made the process smooth for you, Iris! Thank you for choosing Germain Lexus of Easton and for sharing your experience. Safe travels, and we hope to serve you again!

September 09, 2025

I had an unexpected issue with my Lexus. I reported it to the dealership and they took excellent care of my situation. I’m 100% satisfied. More

by ROHLFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with us! We're always here to help. See you next time at Germain Lexus of Easton!

September 09, 2025

I’m very pleased auto service at Germain Lexus of Easton. They are very professional, efficient and friendly. I highly recommend them. More

by DAVID.INGLIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Germain Lexus of Easton responded

David, thank you for commending our professionalism and efficiency at Germain Lexus of Easton. We hope to assist you again soon!

September 09, 2025

Truly exceptional service. Worked with my schedule and got my vehicle taken care of. Use of the loner got me on my way for the day too! Jeff and crew were great! Thank you for More

by Cmba0825
Recommend Dealer
Yes
Employees Worked With
Kevin Courtright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady who worked Sept 9 and got my vehicle for me. She was very helpful and kind
Sep 09, 2025 -

Germain Lexus of Easton responded

We're elated to hear Jeff and the team provided exceptional service at Germain Lexus of Easton. Your feedback is appreciated, and we look forward to assisting you again!

September 07, 2025

The problem was delt very well. The staff was fantastic and kept me up to date thought the entire process. More

by jmclaren1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Spencer
Sep 09, 2025 -

Germain Lexus of Easton responded

We’re so happy to hear you enjoyed your experience with our team at Germain Lexus of Easton. We appreciate your business and hope to see you in the future.

September 06, 2025

Lexus dealership and staff are known for their great customer service. Thank you all t More

by wharrison498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Spencer
Sep 08, 2025 -

Germain Lexus of Easton responded

Thank you for taking the time to review Germain Lexus of Easton!

September 06, 2025

Germain Lexus of Easton quickly fixed an issue with my used ES 350. They were professional and thorough. I’m very pleased. More

by 92singles-talks
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Frye, Mike Perkins
Sep 08, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your experience. Your feedback means the world to us!

September 06, 2025

Such great customer service they make you feel part of the family. I love them at the Easton location. More

by MZCAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Germain Lexus of Easton responded

Thank you for your kind words! It's great to hear you feel like family at Germain Lexus of Easton. We look forward to seeing you again!

September 06, 2025

Great experience, convenient location, appointment time was honored and work completed in a timely manner. Ashley was super friendly and responsive. More

by KMS13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Germain Lexus of Easton responded

Thank you for the awesome review! We are thrilled to hear that Ashley and the rest of the team delivered timely, friendly, and efficient service. We appreciate your business and hope to see you again at Germain Lexus of Easton!

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