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Germain Lexus of Easton - Service Center

Columbus, OH

4.9
207 Reviews
Call Service Center (614) 478-2002

207 Reviews of Germain Lexus of Easton - Service Center

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June 04, 2025

Great service from checking in to picking up. Loaner was great. They made sure to show me new technology in the loaner before I left. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Germain Lexus of Easton responded

Susan, we're delighted to hear you had a great experience with our team at Germain Lexus of Easton! It's wonderful that the loaner and new technology were helpful. Thanks for sharing your feedback!

June 04, 2025

First, I'm greeted as soon as I pull my car into the service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being More

by MGREENE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton! We're delighted to hear that our team kept you well-informed throughout the service process. We look forward to assisting you in the future!

June 04, 2025

They were great! Customer service was top notch and Donna was the best. Thank you! More

by Yacine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Germain Lexus of Easton responded

Yacine, thank you for leaving Germain Lexus of Easton your positive feedback about Donna!

June 04, 2025

My experience at this location was great. Everyone was super nice and helpful. Donna was great! More

by Yacine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Germain Lexus of Easton responded

Yacine, thank you for the positive feedback about Donna and the team during your recent visit to Germain Lexus of Easton!

June 03, 2025

Donna always takes care of us she is amazing to work with she makes these expensive repairs easy thank you Donna More

by Jamaal0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Donna has been taking such great care of you at Germain Lexus of Easton! It's wonderful knowing she makes the repair process smooth and manageable. Thank you for sharing your experience with us!

June 03, 2025

On time with my appt. Gave me a loaner car and was finished and I was very happy. Probably 4 hours More

by walker2571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your satisfaction with us! See you next time at Germain Lexus of Easton!

June 03, 2025

Great service and amenities. Thorough service and reasonable cost. I recommend Kevin to everyone he is great More

by GMEDMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Germain Lexus of Easton responded

Thank you for recommending Kevin and sharing your positive experience with Germain Lexus of Easton! We're glad to hear that our service met your expectations.

June 02, 2025

Very pleased. Liked it better when free pickup and delivery 🤣 The delivery gentleman was very respectful and courteous More

by alicemariehill52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great.
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Jun 03, 2025 -

Germain Lexus of Easton responded

Alice, we're delighted to hear you had a positive experience with our delivery service at Germain Lexus of Easton. We appreciate your feedback and look forward to serving you again!

June 02, 2025

I have been dealing with Germain Lexus and have NEVER had any issues. All work has been done on a timely manner and staff has been excellent. More

by SISTERBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you've consistently had a positive experience with us at Germain Lexus of Easton. Thank you for your kind words and continued trust in our team!

June 02, 2025

My experiences have always been amazing from sales to service, I would highly recommend Germain Lexus Easton to anyone! More

by Jasgav323232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith sales dept
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Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for the glowing recommendation! We're delighted to hear that both our sales and service teams at Germain Lexus of Easton have consistently provided amazing experiences. We look forward to serving you in the future!

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