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Germain Lexus of Easton - Service Center
Columbus, OH
161 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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161 Reviews of Germain Lexus of Easton - Service Center
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October 22, 2014
most friendly dealer met so far Aaron is very friendly. He helps me to check and repair my lexus for more than one year. Every time I go to meet him, I feel comfortable. He is doing Aaron is very friendly. He helps me to check and repair my lexus for more than one year. Every time I go to meet him, I feel comfortable. He is doing good job. More
by qiang.zhai.3
Employees Worked With
Aaron Doty
October 01, 2014
Very Good Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as to needed service and status. He is a good representative of Germain at Easton. This 2007 ES350 is only my second new Lexus ES from Germain at Easton. My first was a 2003 ES300. After eleven years of Lexus, I can't imagine driving any other make. When I leave Easton after a all the normal all maintenance appointments, I always have a continued level of confidence that I will not be a distressed driver. Aaron continues a great level of representation that I have received over these years and the Service Dept. also continues the Lexus level of confidence that I sincerely appreciate. Thank you More
by radar53
Employees Worked With
Joshua Miller, Kevin Daniels, Alena Bankes, Aaron Doty
September 17, 2014
Happy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy & friendly experience for service More
by LesliLawrence
Employees Worked With
Bryan Jordan, Aaron Doty
September 04, 2014
My ES350 Service Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining th Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining the work to be done and the options available. He is a great asset to service department. Charles F. Beverly, Sr. More
by charles.beverly.92
Employees Worked With
Aaron Doty
August 03, 2014
Wonderful Employees, Great Service Center I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at I have been a customer here for the past two years, and I have always received excellent customer service. I think it takes the wonderful employees at this location to make the great service center. Dr. John E More
by drjohne
Employees Worked With
Aaron Doty
July 31, 2014
Superb Experience The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of The complete experience was terrific - We have recommended this dealership to our friends. Mr. Hammond has been especially helpful in every aspect of this car buying experience. The service and hospitality of this dealership was gracious and made us feel welcome and valued. Every person in the complete experience has excelled far above and beyond any other dealership I have ever dealt with. Thank you for your stellar professionalism. More
by sye
Employees Worked With
Donna Mogavero, Dianna Blevins, Ted Santagata, Shea Thompson, Eric Welch, Lyn Starcher, Bryan Hammond
June 24, 2014
Great experience I received a wonderful experience from Lexus at Easton. From the moment that I pulled into the driveway, I was made to feel like I was being invited I received a wonderful experience from Lexus at Easton. From the moment that I pulled into the driveway, I was made to feel like I was being invited into their home. Ms. Walker, (no relation) made me feel not like I was a guest, but that I was family. I was in for a problem that I created, but they repeatedly acknowledged that it was a mistake, and they would take care of the problem. When I picked up the car, it looked as if there had never been a problem. When I made the appointment with Aaron, I made it at MY CONVENIENCE, not when it was convenient for the dealership. More
by AmandaWalker
Employees Worked With
Aaron Doty
June 20, 2014
routine service I come in for routine service of my car quite often. Aaron treats me wonderful, not matter if I am spending $80 on an oil change or $800 on something I come in for routine service of my car quite often. Aaron treats me wonderful, not matter if I am spending $80 on an oil change or $800 on something more serious. He is the reason I keep coming back to this location and dealer!! More
by taultman
Employees Worked With
Aaron Doty
June 18, 2014
Owner Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the Service experience was excellent as always. Aaron was very helpful and made the extra effort to research a paint issue I had. Very much appreciate the great attitude! More
by MFL
Employees Worked With
Aaron, Aaron Doty
June 13, 2014
Aaron is the best!! Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goe Since my wife works and I am retired, I am always the one who brings in her Lexus for service. Everyone is always outstanding but I believe Aaron goes even above and beyond that. He is a major asset to your business. More
by tuck52
Employees Worked With
Aaron Doty
