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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
December 18, 2019
Teresa &. Lady @ check out/pay really friendly/nice Don't mind filling out this until keeps wanting more when feel what said above sufficient enough. Toyota not respecting my time by keep expanding mo Don't mind filling out this until keeps wanting more when feel what said above sufficient enough. Toyota not respecting my time by keep expanding more than I want to spend. More
by MARNET2
Verified CustomerEmployees Worked With
Helpful December 18, 2019
Quick, Fast, and Easy I really love the customer service. Everyone had smiles on their faces and was willing to help. They made you feel like you was apart of the Toyota fa I really love the customer service. Everyone had smiles on their faces and was willing to help. They made you feel like you was apart of the Toyota family. More
by k.l.morgan90
December 17, 2019
Terrible service Called in advance to say when I was coming. Had an appt. had financing in place. Just needed to sign some papers. Had to wait more than an hour aft Called in advance to say when I was coming. Had an appt. had financing in place. Just needed to sign some papers. Had to wait more than an hour after deal was made, waiting on finance staff to be ready to have me sign. Slow and ridiculous. More
by Matt
December 16, 2019
It was tuff I had to talk an hour to get a price for my trad I had to work really hard for my deal and work out the math my self they want to just give you a monthly payment or what I owed after giving them m I had to work really hard for my deal and work out the math my self they want to just give you a monthly payment or what I owed after giving them my trade in plus 10000 DOLLARS DOWN PAYMEN WANTED TO be 36750 but first time came back with a price of 41670 not your overall payment walked out with a deal but had to work for it felt exhausted when I was finished but satisfied with the deal. Salesman kept trying to use automatic car start car did not have one not very knowledgable about car in general also told him my car was a 2015 chevy suburban he kept thinking it was a 2010 or older More
by MICHAELSYKES1
December 16, 2019
I had a an excellent experience except the financing. I had excellent experience with Mr. Jason. However, the finance guy, Tom, sold me an extra warranties which I made it clear I didn't want to have. I f I had excellent experience with Mr. Jason. However, the finance guy, Tom, sold me an extra warranties which I made it clear I didn't want to have. I felt I was cheated. I found out he added the extra warranties when I checked the paper work at home. I talked to the finance manager Mr. Luke, who ordered to be corrected. More
by TEWODROS_WMICHAEL
December 16, 2019
Tired rotation Great customer services, they always is contact with me when i need tired rotation oil change, if for some reason they can't contacted me they always Great customer services, they always is contact with me when i need tired rotation oil change, if for some reason they can't contacted me they always emailed me. More
by CI.JUAREZ18
Employees Worked With
Abbie
December 16, 2019
Always a pleasant experiencr Always a pleasant experience whenever I have to wait on my vehicle being serviced. The staff is friendly and there’s snacks/refreshments to partake in Always a pleasant experience whenever I have to wait on my vehicle being serviced. The staff is friendly and there’s snacks/refreshments to partake in while you wait, along with the television....definitely don’t mind the wait More
by BRIDGES01
Employees Worked With
Aaron Goodman
December 16, 2019
Slow leak of air from tire. I was greeted with a warm friendly welcome. After explaining the desire services, i was informed about unscheduled service and time involved. I had w I was greeted with a warm friendly welcome. After explaining the desire services, i was informed about unscheduled service and time involved. I had wonderful ending. More
by JAMES98CHO
December 16, 2019
Above my expectations Absolutely the best experience I’ve ever had at a dealership. Chris was fantastic and so helpful . Macie and Marie made everything so fun and enjoyab Absolutely the best experience I’ve ever had at a dealership. Chris was fantastic and so helpful . Macie and Marie made everything so fun and enjoyable Thank you More
by JMAN25R88
December 15, 2019
In the mist of my mess! The sales team was the BEST! The opioid problem in America has hit my family HARD! Trying to help take care of five grandchildren while two parents walked away;; has been a nightm The opioid problem in America has hit my family HARD! Trying to help take care of five grandchildren while two parents walked away;; has been a nightmare but being able to still get a car maybe not what I wanted but still a Toyota has been a Blessing. Highlander was better but the Camry will work! More
by Londalyn119
