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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

April 17, 2024

I appreciate Raymond Ortiz's expertise, timely manner and respect for my time. He was a great advisor, he kept me updated of each step of the process, he avoided wasting my time with trivialiries and focused More

by ARIEL SIERRA AQUINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shamma, she deserves 5 stars too.
May 08, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 16, 2024

Excellent work very courteous got the job done not a long wait great service nice facilities More

by BENIMOFF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Cimillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 16, 2024

Overall, decent service. Only gripe is that greasy fingerprints were left all over my vehicle's hood by the service technicians. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 15, 2024

muy bien fue muy amable gracias por la ayuda tuvimos buena a tensión 🤝🙌gracias por todo More

by ALEXIS13RIVAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onassis Forteza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 15, 2024

Easy scheduling and efficient service. Good waiting area space, large and comfortable. Would recommend to others. More

by michael_peng
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 15, 2024

Service center is very slow. Took a little over 2 hours for a regular oil change. Also, the technology in the center is poor. The large screen that displays the status of the veh More

by babaki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can rectify the situation and discuss the issue you have.

April 14, 2024

Had a very pleasant experience one again. Have been using this dealership for many years. Very efficient and trustworthy. Bill is excellent. More

by STANKE1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 14, 2024

Easy online customer sevice and escheduling. Richard from sales was great, no pressure, explained everything in detail. More

by mheinemann28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 14, 2024

Everyone was knowledgeable and helpful. I felt as though they had my best interest in mind. More

by louisagagliardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onassis Forteza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 13, 2024

Nice people. Got me exactly what I wanted and didn’t try to xxxxxxxx me on anything. More

by fueshkot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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