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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

April 07, 2024

My service was done in a reasonable amount of time and the waiting area is quite comfortable with amply spaced seating. More

by billbeucler45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 04, 2024

The worst dealer I have ever dealt with. First A brand new car only one key fob. Now I get a phone call that I have a balance of $74 for my place when I already paid for all that what kind o More

by CED1890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Onassis Forteza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact me at Rdaland@glentoyota.com so we can rectify the situation. Thanks Rob D GM Additionally the key fob shortage is an ongoing issue thats not unique to this store it is global. You will be notified when it is available. There is no reason to review us negativly over an issue that was diclosed to you and extends from the manufacturer and is out of our control.

Apr 12, 2024 -

CED1890 responded

They are charging me an additional $74. For my registration. When I already paid. $305.00 registration. $650.00 acquisition. $689.00 document. How is that?

April 04, 2024

The service was all good. Communication, the work, the timing, the scheduling, all was good. More

by GENESISREALTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 03, 2024

It was a very easy experience, except for having to sign and initial dozens of papers. Felt like I was purchasing a house. Neil was a pleasure to work with. More

by LEMBKE7668
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 03, 2024

Friendly, experienced, quick. We had previously purchased our other Toyotas from Glen Toyota and they are a very reliable automobile. More

by LEMBKE7668
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 01, 2024

Salesman was very helpful and attentive did his best to get me a good deal I was very happy with his service More

by fr824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jumani was very helpful and friendly
Apr 23, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

March 31, 2024

Had a great coupon that was texted to me prior. That's why I came in, to take advantage of it. More

by TDHAGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 31, 2024

Efficiency and quality work by Glen Toyota. Had a great experience. Got my dream color car. More

by mayilathal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onassis Forteza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
Apr 10, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

March 30, 2024

Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend More

by tiffmatt0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Cimillo
Apr 10, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 30, 2024

Great place. Highly recommend Very easy to deal with. Great customer service. Sales rep very knowledgeable More

by jfh635
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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