Back

Glen Toyota

Fair Lawn, NJ

4.6
4,035 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
Contact Dealership

23-07 Maple Ave

Fair Lawn, NJ

07410

Directions

By Type

Showing 4,035 reviews

February 28, 2021

We have been leasing cars from Glen Toyota for over 20 years. Their sales and service staff are very customer focused in delivering good value and good service. We just ended 2 leases and started 2 new l More

by MJOUVANIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 28, 2021

The Glen Toyota Service team consistently provides my family and me with quality customer service. The team is attentive to our needs and answers questions. More

by TMarco34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 28, 2021

It was a great and swift experience. Service was great, waiting time good, customer service excellent and quality of the work was also great. Very friendly people. More

by jg991300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
Mar 01, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 28, 2021

Jorge was the person with the greatest impact on this buying experience. He was attentive and responsive, and took extra steps to service us as customers. After the sale, he followed me to my neighbor More

by KEVIN.MCKELVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 27, 2021

Very professional and friendly service. One of the best Toyota dealerships in NJ. I would recommend to others seeking a car or getting their car serviced. More

by EMANSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lahr
Mar 23, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 27, 2021

Nice person. Service was very good and was completed in 1 hour. The waiting area is convenient, big outdoor lot . Would definitely come back for next service. More

by SVETAMOR
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Mar 01, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

February 27, 2021

Great service and nice place to visit, The environment is good and friendly staff there. I would highly recommend this place for any car/truck service. More

by emar83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Mar 23, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 27, 2021

drop off the car for 10k service. car return condition was horrible. back of the car was completely dirty after dealership claimed they washed the car. Brought attention to advisor who told me that car wa More

by ROLLER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

February 26, 2021

Dealership worked hard to deal with problem with engine resulting from defective manufacturing that required engine replacement at 100,000 miles. Clearly not a positive toward next car purchase. More

by larry95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lahr
Mar 23, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 25, 2021

I had a routine service for spark plugs and intake gaskets. All went well. Service people were very professional and courteous. Engine had a slight noise during idle that I did not report, but was More

by Susan Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

...
204
...