Goodson Acura of Dallas

Picked up my brand new Integra, and there were bubbles in the tint on all windows. There was also a shield underneath the car that was missing. Tech came and picked up my car for service and dropped off a lo the tint on all windows. There was also a shield underneath the car that was missing. Tech came and picked up my car for service and dropped off a loaner on the side of the road which I didn't use. Service advisor called me back and said she didn't see any bubbles on the tint on any of the windows. I told her all windows have bubbles. She said she'll look again. Advisor Michelle called back and said they re-tinted all 4 windows. I said 4? What about the hatch? She said she didn't look at the hatch. Michlle called the next day and said all windows are re-tinted now and the shield has been replaced. In the mean time, the loaner that was left on the side of the road was involved in a hit and run. Now I'm having to pay $1,500 deductible for something I didn't do or use. Cashier told me they may refund the deductible. It depends on my insurance. Still waiting on my refund. Will update review with any progress. More

The management and staff were very attentive to my concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied concern about the problem my wife has experienced with my MDX Type S. We left their dealership satisfied More

Johnathan Valdez and his guys always done an excellent service to us! Thank you so much! service to us! Thank you so much! More

Courtney was great to work with when identifying a preowned SUV to purchase in a pinch. He explained the features in the car and was helpful in getting the deal done; no pressure!! Thanks Courtney! preowned SUV to purchase in a pinch. He explained the features in the car and was helpful in getting the deal done; no pressure!! Thanks Courtney! I appreciate your assistance! I love my new preowned SUV!! More

Khang is my trusted advisor. He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guida He gives great advice and is consistently honest about what is happening with my car. I had to make some tough decisions about my MDX, and your guidance and honest recommendations made the difference. Thank you Khang, I appreciate you! More

A wonderful experience! Enjoyed everyone’s help and laughed the whole time ! They sure made my buying experience a very enjoyable experience!3 Our sales consultant Hundee Enjoyed everyone’s help and laughed the whole time ! They sure made my buying experience a very enjoyable experience!3 Our sales consultant Hundee Omer was very knowledgeable and helpful on the Acura MDX’s! If your looking for a new or used vehicle Goodson is the place to go! More

Best dealership I have ever visited. Arthur helped us with our trade in and overall deal. Hundee brought out the exact car we were looking for and went over all the features of the car. Arthur helped us with our trade in and overall deal. Hundee brought out the exact car we were looking for and went over all the features of the car. Then Kevin went over our loan and different warranties that were available. All three of these men were exceptional . They were extremely knowledgeable and very professional. They made the purchasing of our new Acura MDX a wonderful experience. Very very honest dealership. Thank you Goodson Acura and a very special thanks to Hundee Omer, Arthur Dee, and Kevin Aquino. More

Very pleased with all service we receive on our Acura at Goodson Acura. Khang Nyguen is a very knowledgeable and highly professional service advisor. Won’t go anywhere else! We live 10 minutes from another Goodson Acura. Khang Nyguen is a very knowledgeable and highly professional service advisor. Won’t go anywhere else! We live 10 minutes from another dealer in Grapevine but, will continue to purchase and service at Goodson! More

I appreciated Larry's professionalism, his prompt communication with me regarding the service my car needed and looking into what was covered under warranty. I also appreciated that the waiting room communication with me regarding the service my car needed and looking into what was covered under warranty. I also appreciated that the waiting room was comfortable and offered coffee and goodies and that my car was washed. Thank you for your attention to detail More

Awesome staff and service. Just got my vehicle back from service. Everything done so well. Just got my vehicle back from service. Everything done so well. More