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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,971 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,971 reviews

December 21, 2022

I wasn’t sure how my experience would go being that I bought a GMC at a Ford dealer but their customer service has been great! I text my salesperson Joe this morning that my tires were low and I was able More

by LIMBLAUGHLOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business. We appreciate you taking the time to leave us a review. We're happy to hear that Joe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2022

Worst Experience ever selling a car to a dealer! Filed a complaint with the Department of Financial Institutions as it took 12 days for Gordie Boucher to deliver the check as payment for the vehicl More

by ARCHER5529
Recommend Dealer
No
Employees Worked With
Dale Karolczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 25, 2022 -

ARCHER5529 responded

I am sure you have my phone number, but I would like to chat with someone that supervises the Janesville store other than Mitch or Ted as I would love to share an email from Mitch with you. Very unprofessional!

December 20, 2022

I am so happy Derek is at a better dealership my wife and I have bought 16 from him and would never recommend anyone but him to everyone we know... Keep up the good work your the best there is More

by johnsonco5117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Butler
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Dec 21, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

John, thank you for your feedback on your recent visit to Gordie Boucher Ford Lincoln of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. We look forward to serving you again!

December 19, 2022

Friendly staff, easy buying experience. Working with Sam Champion, David Schumacher, and Dakota Schmaling was great. More

by D.BIFULK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

December 19, 2022

Boucher Ford consistently provides great service and correspondingly great confidence for me that my Fusion will continue to operate reliably. More

by Hoffman.jf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2022

As usual, they did exactly as they said they would with the oil change and check up. Will continue to go there every time. Thanks. More

by SSWICKSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 16, 2022

Took the car in for an air bag recall . ... was done in no time. Great service. Friendly workers too. More

by VICTOM2SKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2022

Very comfortable no pressure sale. All involved were very courteous. Very good experience. Would return. More

by PLEAZURE63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 13, 2022

I bought my car here & I have always had my car serviced here. The people here are competent, honest, friendly & knowledgeable. More

by chris-fredricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett the Curtesy Driver
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Dec 13, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

December 12, 2022

Gordie Boucher was very helpful throughout the whole process: first, attempting to fix our old car, then helping us through the trade-in so we could buy our new vehicle. More

by MONROE15736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (service) and Shane (management)
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Dec 13, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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