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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,972 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,972 reviews

December 05, 2022

Quick, professional, convenient, and accommodating . .. total price and schedule transparency ... complete trust in diagnostics and work performed ... nothing but good! More

by MARTYPAULJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 03, 2022

Thank you! Great experience, staff, team and Dealership! Highly recommend, went above and beyond to make this happen!! More

by BAR5773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2022

Izayah went out of his way to help me when my car stopped working! Appreciate all he did to help More

by KFRATIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
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Dec 04, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

Prompt friendly people who deliver good service and respect my concerns about vehicle condition and costs. More

by SBHYDRAULIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2022

Great fast service. Excellent promos. Great sales team. Could have been better with a walk thru of new vehicles features. More

by MARCMACLENNAN1
Recommend Dealer
Yes
Employees Worked With
Derek Butler
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Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Marc! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Perfect service and did a really good job. Jeff helped me a lot to introduce every functional button in the car. Thanks!!! More

by TIANQI_WANG103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2022

I arrived at the service department an hour early, and they took my car in for an oil change right away. It was done when I returned from lunch. Thank you. More

by lnjheitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
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Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2022

Great service as always 👍🏻 staff very friendly and helpful. Drop off and pick up real easy. More

by Tom Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business, Tom, and hope to see you again soon!

November 28, 2022

Historically the service has been excellent. This time wasn’t so good. Apparently Ford isn’t standing behind their failed swollen lug nuts for F150s, so I’ll need to buy some and install them. More

by BRENTDELZER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Nov 29, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Brent, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please feel free to reach out to us so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins, Service Manager 608-754-5511

November 28, 2022

Good service from service employee Dakota. He called and confirmed about my vehicle. He was very nice. More

by RUBY6713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Nov 29, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Ruby, Thank you for your very kind service review. Dakota and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

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