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Gordie Boucher Ford Lincoln of Janesville
Janesville, WI
3,807 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end.
You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 3,807 reviews
December 19, 2024
Dakota was very helpful in getting my add ons for my Maverick installed. Also, kudos to Jeff Vance for his assistance. Maverick installed. Also, kudos to Jeff Vance for his assistance. More
by KNAATZ1511
Verified Customer
December 19, 2024
Friendly service rep, update ecm done in about an hour. It was easy to get an appointment for this service. It was easy to get an appointment for this service. More
by QCFREUD
Employees Worked With
December 19, 2024
We've been doing business with Gordie Boucher for many years and they always provide a first class experience wether it's regarding sales or service. years and they always provide a first class experience wether it's regarding sales or service. More
by TRSCARYMOTH
December 19, 2024
Had a tire with a nail brought in to have repaired. I was in and out in about 30 minutes. I was in and out in about 30 minutes. More
by KNAATZ1511
Employees Worked With
December 19, 2024
This was my second Mazda purchase from Boucher. I always brought my previous Mazda back to the dealership for service, and I will continue to do so with my new CX 70. I always brought my previous Mazda back to the dealership for service, and I will continue to do so with my new CX 70. More
by dpk
December 19, 2024
They provide good quick service every time I go in for an oil change. Very nice oil change. Very nice More
by thomanr04
Employees Worked With
December 19, 2024
They offer great service! They are always efficient in what they do. Nice clean facility. They are always efficient in what they do. Nice clean facility. More
by AHLSTROM00
December 19, 2024
Great service from Elisha. I will continue coming back to see her for service on my vehicle. I will continue coming back to see her for service on my vehicle. More
by cstewart4
Employees Worked With
December 17, 2024
I am beyond displeased with this whole process. Bought a vehicle from Gordie Boucher in Milwaukee, which I was told had a thorough inspection for any existing issues. 100 point, etc.. Two months Bought a vehicle from Gordie Boucher in Milwaukee, which I was told had a thorough inspection for any existing issues. 100 point, etc.. Two months later I start experiencing resistance in the wheel and the sound of rubber rubbing on rubber. I am recommended to go to the dealer, Gordie Boucher in Janesville at the Ford location. I am charged $225 for a diagnostic, and another 1150 to replace the upper ball joints and control arms on the front. This directed by Dakota. After the work is done the next day, I drive back to Madison and the squeaking and resistance in the wheel begins again. I am told to make another appointment come back down and they will fix anything that the service team did not do correctly. Rather than waving the service charge again, I am told by Dakota that I have to pay another $212 for another diagnostic. And quoted another $1600 for the replacement of the right front lower ball joint and right front outer tie rod. none of this is listed on the initial inspection report when I bought the truck. when the initial diagnostic was done in Janesville they didn’t find the ball joint or tie rod issue so I paid for two diagnostics. I’ve already paid for over $1500 in service on a truck that isn’t fit to drive and now being quoted again from Janesville, another $1600 at this point. I will take my service elsewhere. I will not claim the three oil changes that I would be using in Janesville that came with my truck purchase cause I have no faith in the work that they do. I will not recommend Gordie Boucher at any location to anyone. You don’t stand by your word in sales or service. This started out as an excellent experience with an excellent sales person and a great experience for the first truck I have bought and has turned into an ongoing process where I’m just hemorrhaging money and wasting time. At any point, I could been treated like a person, and a future long term customer, but I will need to need to seek that elsewhere, right? More
by kirkstone676
Employees Worked With
December 16, 2024
My typical car buying experience is after the sale, you are dead to them, and getting help with anything is not an option. Well, this is not this dealership. I had the same amazing service post-sale as I d are dead to them, and getting help with anything is not an option. Well, this is not this dealership. I had the same amazing service post-sale as I did pre-sale. I'm a huge fan of Boucher and highly recommend them if you want to be treated like an actual person when buying a vehicle. Top-notch service and tons of inventory for us to look at. The only critique I have, get some shades in that new showroom. That sun is a killer through the windows More
by Chris Henley
