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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

March 05, 2021

Sheahan was awesome. Couldn’t be happier with the service I received. However, I have owned this vehicle for 5 days and now will be taking it back to get looked at for the second time. More

by LIANANDSAM2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Turner, Sheahan Thomma
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We are thrilled you enjoyed working with Sheahan!

March 05, 2021

Dropped truck off by 6:45 am and out the key in the box for service scheduled at 2:30pm. At 3:45pm, called to ask if trucks oil change was done and they said I never dropped the truck off. I told them it More

by Matthew & Brianna Schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Matthew & Brianna - thank you for your feedback about your recent service visit with us. We are sorry it took longer than expected. Please reach out to our Service Manager, Ken Braun, at 262-338-3379, so we can discuss this further with you. Again, thank you for the feedback and we hope to hear from you soon.

March 04, 2021

Mike Nuernburg was great! One evening visit, test drive and the next day drove off in my new 2020 F150.! My 2nd vehicle from him. Couldnt be happier ! More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Congrats on your new 2020 Ford F-150, Russ!

March 03, 2021

We had a great experience when purchasing our new Ford Explorer. Nicholas was very helpful and understanding. We will definitely be going back in the future. More

by Meganschwartz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Megan! We look forward to seeing you again in the future!

March 03, 2021

Chris and Nick worked together to complete the deal that worked for everyone. I had a few issues that service needed to take care of and those went well also thanks to Chris. More

by SANDIHELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Greenhalgh, Rebecca Flynn, Neal Crass, Angie Heyse
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

March 02, 2021

Had a great experience working with Stephanie and Eugene in the purchase of a used Volvo S60. They were friendly, helpful and went out of their way to answer my questions about the car. More

by NFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We are thrilled Stephanie and Eugene helped you find the perfect Used Volvo S60!

February 28, 2021

I loved working with Amanda to purchase my new Ford Explorer ST. Amanda is not pushy, but at the same time answers any question I had. She is a good listener and makes things happen. A great asset fo More

by russ
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Congratulations on your new Ford Explorer ST, Russ! We are thrilled to hear you enjoyed working with Amanda.

February 28, 2021

I was very pleased with the service. I am a returning customer who has leased 2 vehicles and purchased another and am always impressed with the friendly staff there! More

by BKMEYERS11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your continued business and loyalty!

February 26, 2021

Dealership was great. Joey was extremely helpful with everything from finding the right truck, helping with the trade process, and finalizing the deal with a test drive before the paperwork. The whole de More

by Gus Mathwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Turner, Joey Brasted, Kayla Bell
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Gus - it is great to hear Joey helped you find the right truck and made it an easy and efficient process!

February 25, 2021

I have now purchased vehicles from at least six seperate dealerships, and this was by far the best experience I have had buying a car. Every person I dealt with was very friendly and courteous. Micheal Nuer More

by DMWW2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your loyalty here at Boucher - we appreciate it!

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