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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

February 09, 2021

Joey was a great salesman found the right truck for the right price. I’d recommend him to any body. Overall great experience. Will be coming back for my next vehicle. More

by TY.REED0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Flynn, Joey Brasted
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Ty!

February 08, 2021

thanks Angie. got the oil changed, tire rotated and determined that the battery failed cold cranking amperage. Good thing we got the battery replaced during this cold spell. thanks again. More

by cjlahtida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

February 06, 2021

The appointment was made on-line through Ford Pass APP. Everything was easy, fast, and completed to expectations! Safety protocols were followed and observed by staff. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Mary!

February 05, 2021

I have been a customer since 2004 and have never had a negative experience. I worked in a dealership parts dept in my early years I saw some bad situations. Your service department has earned my trust. More

by PEDALRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your loyalty!

February 04, 2021

Everything went well. Had The Works oil change and my rear brakes needed work. Everything was done completely, handled professionally, and my truck was washed. Happy with the scheduling, the service, a More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Jeff!

February 04, 2021

I dropped my car off in the morning. The rep was very friendly and got me checked in quickly. The oil change was a good value. I had other things to check that were not able to get fixed. One part had to More

by gtozworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback and review!

February 03, 2021

Awesome customer service..! Would recommend to my family and friends. I can’t say enough about their customers service, very professional and polite. Overall all the experience their is amazing. More

by PELEPHIL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the recommendation and review!

February 03, 2021

This is my 3rd car purchase through Gordie Boucher West Bend and 2nd car purchase working with Richard Love. Everyone was very professional in each step of buying process. Richard is great to work with as More

by Kuchler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for continuously choosing Boucher!

February 02, 2021

I’ve sent my review through at least two times. Not sure why you are not getting them! I received excellent service at this dealership!! Would refer my friends and family to Zeke Heyse! More

by ESERRA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Flynn, Zeke Heyse, Erik Johnson
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

January 31, 2021

Richard was great in sales. Stephanie in finance not so much. Should of told us all the options before signing all the paper work. She should of told options before closing More

by RAY.HEIDTKE
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Mar 29, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Ray - We are thrilled you enjoyed your experience with both Richard and Stephanie!

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