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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

August 05, 2024

Thanks again Eugene! Another great experience. Love my new Lincoln. We love Gordy. Thank you. More

by karlageorgeff18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eugene! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379

August 03, 2024

Love the cubicles so I could work during maintenance! Also, price was cheaper than quoted! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Aug 04, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

August 01, 2024

Wonderfully friendly and professional folks. I really enjoyed working with them. Everything I wanted was explained in detail in language I could understand. More

by TERRYNBOB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
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Aug 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

July 31, 2024

The team did a great job diagnosing and fixing a repair that a different shop messed up. More

by jpliegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Aug 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

July 30, 2024

Always helpful and will work with us to figure out an issue. Great at communicating with us on any delays. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
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Jul 31, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Cheryl. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

July 23, 2024

Best Ford dealership in the state. Always fair, friendly and courteous with an excellent sales and service staff. More

by leewoelbing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Eugene was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

July 22, 2024

We just purchased a new vehicle from Michael Nuernberg, and I can't say enough amazing things about him. Michael Nuernberg was extremely knowledgeable, professional, and kept us entertained throughout the More

by cody.nichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Cody, Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Chris Flynn General Sales Manager 262-338-3379

July 08, 2024

Finance paperwork was not completed when we got there. They were also a bit pushy with selling warranty plans. They were aware of the reason as to why I was buying the car. And it was a cash deal. Yet the More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
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Jul 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback, Tom! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Chris Flynn General Sales Manager 262-338-3379

July 05, 2024

Michael was a pleasure to work with he came in early to do paper work so I could get to a family get together the day I picked my truck up More

by CHARLIE.SUMM
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, Charlie, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

July 04, 2024

Friendly service but not very reliable They can be disappointing. Check others before committing to Gordie Boucher More

by RALJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Hohmann Service Manager 262-338-3379

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