Gordie Boucher Ford Lincoln of West Bend

This dealership always values me a s a customer and treats me and my family with respect treats me and my family with respect More

We found the dealership very accommodating. Our salesman was great and very knowledgeable. The staff was friendly Our salesman was great and very knowledgeable. The staff was friendly More

It was a great and fast experience Angie is knowledgeable and answered all my questions and answered all my questions More

Gordie Boucher West Bend is very thorough in their work. They explain everything they did and need to do. The service folks are knowledgeable and I trust them completely. They take very good care of their They explain everything they did and need to do. The service folks are knowledgeable and I trust them completely. They take very good care of their customers! More

Mike, Zeke and Chris all did everything they could to educate us about our Explorer options, patiently helping us find just the right Explorer that fit our needs, and our wants. They also bent over back educate us about our Explorer options, patiently helping us find just the right Explorer that fit our needs, and our wants. They also bent over backwards to help us get the most value out of our purchase while helping us to stay within our budget. Each of them did an excellent job, and we appreciate it! We love our new (pre-owned) Explorer XLT — it’s loaded!!! Thanks guys! Bill and Kathleen More

1) I requested a brake inspection because a month ago I got an oil change and they said then that my brakes were in the red and this visit they said were in the yellow and charged for brake inspection even got an oil change and they said then that my brakes were in the red and this visit they said were in the yellow and charged for brake inspection even though it contradicted what I was told previously and were not quite ready for replacement. 2) I described the issue I was having with my check engine light and that it was a previous issue I had last year and that simply changing the sensor did not fix the issue before and the records for my vehicle would indicate the correct fix. This was ignored and when I came to pickup my vehicle all that was done was the sensor replacement so I will likely need to return with the proper fix soon. 3) Was never asked for a car wash. I always say no because I do not use drive thru car washes due to paint damage. I came out to see my vehicle was washed and was the worst car wash I have ever seen. It was dirtier than when I brought it in and all windows had hard water streaks. I would appreciate the option next time. I have had good history with this dealer but my recent visit was unpleasant More

Justin was courteous, thorough in his explanations, and timely. Car expenses are always high but it was reasonable. timely. Car expenses are always high but it was reasonable. More

Did a great job, Nick made everything really simple to understand. Moved the process along quickly. understand. Moved the process along quickly. More

Out dated parts were installed not the new redesigned part numbers. This was the second replacement of the cam phasers all of which have the same original part number. Before the repair, Ford and the d part numbers. This was the second replacement of the cam phasers all of which have the same original part number. Before the repair, Ford and the dealership were both advised of my concerns. More

Very satisfied with work completed on my Ford Edge. Quality of work and pricing was as expected. Quality of work and pricing was as expected. More