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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

January 15, 2023

Feels like you’re a priority until the sale is made and then all the problems you have with the vehicle (immediately) afterward don’t matter to them. More

by ERICA.PICHLER11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Greenhalgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Jan 18, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please reach out to Chris Flynn, General Manager 262-338-3379. We'd love to get to the bottom of this and turn things around for you.

January 14, 2023

We love our "used" new to us ford! Blake was super friendly and helped us find the car we liked! We test drove quite a few vehicles and finally one came in with a color we loved and wh More

by DONRACE
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish, Blake Verken
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that Blake and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

January 13, 2023

Dealership is conveniently located and the sales and financing teams were very accommodating. Certified Lincoln dealerships are worth the extra time to find your perfect car. More

by JJ50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Zurakov, Zeke Heyse
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

January 13, 2023

Angie was great to work with. I appreciated the call before the day of my appointment confirming that the parts were in and we were ready to go. More

by pjpattonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

January 12, 2023

Had my Truck in for two things and nothing was completed. Had it in for def issue and they kept it outside and it was too cold work on. I had dropped it off night before. Explained my second issue 3 times More

by Hepnertodd
Workmanship
Recommend Dealer
No
Employees Worked With
No Name
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to Joe Hohmann, Service Manager 262-338-3379 to discuss this further.

January 11, 2023

Timely and Efficient. They called me when completed! I appreciate the communication and how fast the repair was completed. More

by misterholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2023

I was treated first class by this dealership. The sales person was very nice and the manager was very friendly and helpful. I felt like I was treated like they truly cared about me. More

by JOESSELMN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Jan 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend!

January 06, 2023

When you are there you are treated like family. If you are ever looking for a vehicle this is the place to go. More

by DAABBROOKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Kayla Bell, Marlee Algiers, Moriah Parrish
Jan 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

January 06, 2023

Awesome service! Clearly communicated with me throughout the process and answered any questions I had More

by JUSTINNABER25
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Robles- 5 Stars, Moriah Parrish
Jan 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Justin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2023

We had a very good experience. Our salesperson was great. I was able to test drive vehicle into my garage. Had to make sure it fit. Thanks again Marlee Hill. More

by KWEGNER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell, Marlee Algiers
Jan 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that Marlee had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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