Gordie Boucher Ford of Kenosha

I brought my car in on October 30th for an oil change. While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use you While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use your Ford credit card if you get an additional $70 mail-in rebate. Michael made it seem like that deal was going on top of tires were $1 over cost and I went with his suggestion on the Kelly tires. There was no deal going on with Kelly tires for mail-in rebates. So, no mail-in rebate offers occurred. So I lost out on that. Upon my oil change, Michael suggested that I needed new brakes. I agreed to get a brake job done when Michael said that the brakes job would be $399 to get my front and back done. My dad was next to me and said oh yeah that's a good deal for $399. So I went ahead and got my brakes done too. Michael kept promising "Oh you are getting the best deal" When I picked up my car, I was charged $399 for the front, and $399 for the back. The girl at the front desk had no clue about anything with pricing, or what to do. Pretty much told me to pay for it, then call back at another time. After about 1.5 weeks of talking with the dealership, I got back some credit back. But I still have not got my promised $80 check in the mail. More

Awesome Experience with Sal, Scott, and Joe. We would not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purc not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purchase. More

I just purchased my 4 vehicle from Boucher. Josh was great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. More

My husband and I have bought many cars from many different places through the years. We have bought new and old. We live outside Chicago in a very populated car dealership location. Would you believ different places through the years. We have bought new and old. We live outside Chicago in a very populated car dealership location. Would you believe that we drive all the way to Kenosha, Wisconsin to buy our cars now???? We will work with none other than Tristen Cairo. He is honest, patient, and thoughtful. We have purchased two used cars in 11 months and we plan on buying another next year for our youngest son. More

I would put five stars I just don’t get the whole point of making an appointment and they don’t put you in at the time that your appointment is other than that when they did get the car back to fix the win of making an appointment and they don’t put you in at the time that your appointment is other than that when they did get the car back to fix the window it was pretty quick I would say at least an hour but my appointment was at 8:30 in the morning and they didn’t get the car in the back until 3:30-ish I would say but overall I was very satisfied thank you Danny More

Danny got me all set! The outcome was just what I wanted. I really appreciate his time and effort to make sure everything was perfect. I really appreciate his time and effort to make sure everything was perfect. More

This was a weird one. They recommended a 15,000 mile fuel filter change for my Powerstroke. Ok, cool. Then we find that they don’t have the part in stock, so we need to reschedule. No problem. Next visit a w filter change for my Powerstroke. Ok, cool. Then we find that they don’t have the part in stock, so we need to reschedule. No problem. Next visit a week later, after a 1/2 hour in the waiting room I’m told that they ordered the wrong parts and they will have to get aftermarket filters delivered in another 1/2 hour. Ok, fine, let’s do this. So I get the truck back after 2.5 hours and it reeks of diesel and is a really hard start. In the end, the tech basically didn’t clean up after himself with the fuel spill, nor did he purge the fuel lines of air. Simple fixes and really no big deal... except that THEY BLAMED ME FOR THE MISTAKES, “Because you were in a hurry”. Really? 4 hours of my time, spread over 2 different visits, for a simple fuel filter that wasn’t even ordered correctly, you leave my truck smelling like fuel and starting hard... and you blame me for it?? Wow, just wow. Seems like no matter what, you always take your chances. More

Excellent Service Thank you so much 😊 Happy Excellent Service Thank you so much 😊 Happy Thanksgiving 🦃🍽🍁 Happy Holidays Greeting to all of the staff employees and stay Safe!!!! God Bl Excellent Service Thank you so much 😊 Happy Thanksgiving 🦃🍽🍁 Happy Holidays Greeting to all of the staff employees and stay Safe!!!! God Bless in name of Jesus Christ More

Loved working with them. Very polite and accommodated everything I asked for in a car. Cannot wait to continue doing business. Thank you so much everything I asked for in a car. Cannot wait to continue doing business. Thank you so much More

Just bought two vehicles from this dealer. Very impressed with the sales/service by Ricky Higgins and Ross Hengtgen. We have used these guys before when they were with a different dealer and we ha impressed with the sales/service by Ricky Higgins and Ross Hengtgen. We have used these guys before when they were with a different dealer and we have followed them when they moved to Gordie Boucher of Kenosha. Thanks again for all your help with our vehicle decisions. More