Gordie Boucher Ford of Menomonee Falls

I took my vehicle in for service, the SAME DAY I took delivery of the vehicle, with a driveability issue not identified on my initial test-drive. My concern was not resolved after several visits. I was t delivery of the vehicle, with a driveability issue not identified on my initial test-drive. My concern was not resolved after several visits. I was then told they couldn't fix it because they could not find the cause of the concern. The driveability concern exists and remains. I even drove with the tech in order to duplicate and verify said concern. Again, all this after only a few hours of being in my possession. I am not a happy customer and other than a brand new vehicle on order and the associated accessories that I need to order, for that vehicle, I don't know if I will ever return for service or maintenance. The vehicle in question will be going to another Ford store for repairs, sorry Boucher service. More

Simple, pleasant, and easy Informative, watched some ESPN while I waited. Car was done very fast. while I waited. Car was done very fast. More

This dealership has the right people in the right places. ..thanks for the professionalism...we hope to continue this relationship... ..thanks for the professionalism...we hope to continue this relationship... More

Everyone was very helpful and positive. I enjoyed the coffee, especially since it was an early-morning appointment, which was very beneficial for my schedule and for getting the service don I enjoyed the coffee, especially since it was an early-morning appointment, which was very beneficial for my schedule and for getting the service done before I had to get to work. More

Everything went well and smoothly. With the Service. I had a great experience with the dealership. Everyone was friendly, professional, and very helpful throughout the entire process. With the Service. I had a great experience with the dealership. Everyone was friendly, professional, and very helpful throughout the entire process. They made everything easy and stress free, and I felt like I was treated fairly. I would definitely recommend this dealership to anyone looking for great service and a positive experience. More

Prompt and my Transmission never shifted better, very well done ?? Explained what they performed perfectly well done ?? Explained what they performed perfectly More

Really friendly, really professional, but really expensive Really friendly and professional overall. Everyone was helpful and easy to work with, but the pricing was definitely on the expensive side. expensive Really friendly and professional overall. Everyone was helpful and easy to work with, but the pricing was definitely on the expensive side. More

My experience at Boucher Ford Menomonee Falls was excellent. The buying experience was low pressure and easy. I would highly recommend visiting this dealership for your next vehicle purchase. excellent. The buying experience was low pressure and easy. I would highly recommend visiting this dealership for your next vehicle purchase. More

Sales went smooth paperwork went fast and smooth not much hiccups followed through with what they said hiccups followed through with what they said More

Had had previous mechanical work done and I brought truck back because truck had the same mechanical problem. Dealership did not fix the mechanical issue that I had paid on prior appointment which was hundre back because truck had the same mechanical problem. Dealership did not fix the mechanical issue that I had paid on prior appointment which was hundreds and hundreds of dollars. More