Back

Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,984 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

N81 W12920 Leon Rd

Menomonee Falls, WI

53051

Directions

By Type

Showing 1,984 reviews

July 19, 2026

Fast and friendly No. ..this is annoying...but 12 more words? We'll be back for service in future with both of our F350 trucks. More

by JBMERWIN
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Jul 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your kind words about our quick, friendly service for both of your Ford F-350s. Angelo and the team look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

July 19, 2026

Disrespectful, rude, condescending, not helpful or understanding, unprofessional, unkind, cold, deceitful, complete waste of time. More

by Tjawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Krueger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Gagliano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

July 18, 2026

Been a long time customer of Boucher Ford in Menomonee Falls. This journey was for oil change as well as a tire rotation. The new building is great! Technician explained everything and I was on my way hom More

by ltbilly
Recommend Dealer
Yes
Employees Worked With
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
Jul 18, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, thank you for your continued loyalty. We’re glad the Lincoln Corsair’s oil change and tire rotation went smoothly and that our new service center worked well for you. Norma and our team appreciate your feedback and look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

July 18, 2026

Great customer service Always on time. Great service. They picked my truck and dropped it off with no problem and no hassle. More

by ANTWONAKAJUICE
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Jul 18, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting our on-time pickup and drop-off for your Ford F-150. We’re pleased the process was hassle-free and convenient. We appreciate your trust and look forward to helping with your next service. Jeff Samp General Sales Manager 262-225-9010

July 18, 2026

Very nice place and waiting room. Took longer than anticipated but they even washed the truck too. Nice touch. More

by STEVENPEGMC
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Jul 19, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Steven, for your kind words and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

July 17, 2026

Mel, Eric, and Charles are very helpful and knowledgeable in the commercial service division. I have 2 commercial vehicles and am a regular service patron. Jonas in the mobile service division is also a grea More

by Bill Champion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Budd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonad Stidham - mobile service technician
Jul 17, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your continued trust in us for servicing your Ford E350. We’re glad Mel and Charles have offered helpful, knowledgeable support, and that our mobile service team continues to meet your needs efficiently. Your recommendation means a great deal to us. Jeff Samp General Sales Manager 262-225-9010

July 16, 2026

Knowledgeable and helpful assistance from Robert Krieger, and other staff My past experience at the dealer and my experience yesterday has always been excellent More

by jpitrof2
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 16, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled Robert and our staff provided knowledgeable assistance for your Ford F-150 service. It’s wonderful to know both your past visits and yesterday’s experience have been excellent. We look forward to helping you again on your next service. Jeff Samp General Sales Manager 262-225-9010

July 15, 2026

I left my vehicle at about 1:00 for an oil change and tire rotation. I received a ride home and was called about 3:30 that my car was done. I was picked up about 10 minutes later. When I got to Bouche More

by KATHYDONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing how smoothly your Ford Escape Hybrid oil change and tire rotation went. We’re glad our shuttle service, vehicle detailing, and video inspection made your visit convenient and thorough. We appreciate your trust and look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

July 15, 2026

They'll get it right, eventually. It will take a few attempts. Robert seems to genuinely try. More

by ESSERK4
Recommend Dealer
No
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 19, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Jeff Samp General Sales Manager 262-225-9010

July 15, 2026

Fast and friendly very convenient because I work next door to the dealer facility. Thankyou More

by LARRYMEEKS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your feedback on our fast, friendly service. We’re happy knowing our location next door made servicing your Ford Bronco more convenient. Jeff Samp General Sales Manager 262-225-9010