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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,984 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 1,984 reviews

July 04, 2026

Good service. Nice people, good service but need to be on time for work more often More

by PHILIP23
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bey
Jul 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for review. We appreciate you choosing Gordie Boucher Ford of Menomonee Falls, Philip. Jeff Samp General Sales Manager 262-225-9010

July 04, 2026

The service dept is very thorough. We also were able to get in right away to have our brakes fixed. Angelo was fantastic! A real pleasure to work with! He kept us updated on our car re More

by djajtner74
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Jul 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you noting our service department’s thorough work on your Ford Edge. We’re glad you could get your brakes fixed quickly and that Angelo kept you updated throughout the process. Your feedback means a lot and we appreciate you trusting us with your vehicle’s care. Jeff Samp General Sales Manager 262-225-9010

July 04, 2026

I got checked in quick and I was impressed with the camera system being able to show I needed an alignment. One of the best places I've been to for service. More

by jankebryan
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 04, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star rating on your Ford Escape service. We’re glad the check-in process was quick and that our camera diagnostics highlighted the alignment need. It’s rewarding to be among your best service experiences. Jeff Samp General Sales Manager 262-225-9010

July 03, 2026

Great place also really good service I really recommend they answer all my cuestions thanks More

by Jonnybarrios07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re pleased our team could answer all your questions and provide great service for your Ford F-150. Thanks for recommending us, and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Good service. And professional Would come back for future service needs Also take good care of my cars More

by Phamrick
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 02, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience. We’re pleased to have provided professional service and taken good care of your Ford. We look forward to welcoming you back for future maintenance. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Main frustration was communication. And then vehicle wasn't complete at pick up so needed to return it for another day and still lacked commutation. I would call and leave a message and More

by TONY.ROOS
Recommend Dealer
No
Employees Worked With
Robert Krueger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

First time using this dealership, everyone was nice and cordial, very knowledgeable. I would most likely use this dealership again for Service. More

by MOCHA_MAN1
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Jul 02, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re glad your first service visit for your Ford Fiesta was such a positive experience and that our team was friendly and knowledgeable. Thank you for your feedback, and we look forward to assisting you again for future service. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

The teck was wonderful and very helpful I want the same tech all the time More

by Farinadavid62
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bey
Jul 02, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled our technician made your Ford Escape service a positive experience. Thank you for choosing us and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

xxxx poor customer experience. Had to threaten them with jumping on Service Mgr's desk naked to get anyone to work on my vehicle. Rotten experience from start to finish. If I could More

by bpendski
Recommend Dealer
No
Employees Worked With
Angelo Gagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Jul 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Awesome place! Great Advisors! I always work with Tim! The dealership overall is awesome!!! Keep up the good work More

by TIA.HARMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tia Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for always working with Tim on your Infiniti QX30 service. It’s wonderful to know our advisors are meeting your expectations. We appreciate your kind words and look forward to supporting you again. Jeff Samp General Sales Manager 262-225-9010

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