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Grand Prairie Ford
Grand Prairie, TX
1,324 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,324 reviews
May 17, 2022
Great service I liked they way they looked for different scenarios and explained it to me scenarios and explained it to me More
by Maeurisco
Helpful May 04, 2022
Grand Prairie Ford is a very shady dealership. After carefully negotiating a proposal with a payment and signed contract, the dealer found every excuse to encourage my son to leave the car behind After carefully negotiating a proposal with a payment and signed contract, the dealer found every excuse to encourage my son to leave the car behind for maintenance. Upon arriving to pick up the vehicle the following day, The dealer stated I needed a co-signer. Before completing the call with my co-signer , I was told that the car was sold . If this isn’t shady I don’t know what it is. I’m sure with the way the economy is set up the dealer pulled some lewd tactics. I probably can’t sue them for emotional damages and bringing the value of my credit scores down, however I will exercise my right to file a complaint with the FTC as well as others who truly think a dealer isn’t operating within the confines of the law, More
by DHenry
Employees Worked With
Charles Vanhorn
May 03, 2022
just bought a new bronco and I was glad to get a friendly and courteous service from both the sales manager and also the sales associate. I'll recommend this dealership to family and friends. and courteous service from both the sales manager and also the sales associate. I'll recommend this dealership to family and friends. More
by fragal458
May 02, 2022
Looking for a vehicle go see Robert Miller! He worked hard to get what we wanted. We are happy with the vehicle and the price. Robert Miller listened to us and delivered! Thank you Robert Mille He worked hard to get what we wanted. We are happy with the vehicle and the price. Robert Miller listened to us and delivered! Thank you Robert Miller!! More
by k9dukes
Employees Worked With
Robert Miller
April 30, 2022
Great Customer service Jackie Mercer was excellent. would refer anyone to him.very nice guy would refer anyone to him.very nice guy More
by Alanna Edwards
Employees Worked With
April 28, 2022
Advertised price was 3k less than the official quote when i asked about vehicle (not including tax of course). We were working out a deal and negotiating with sales rep (Ivan) when he suddenly went silent fo i asked about vehicle (not including tax of course). We were working out a deal and negotiating with sales rep (Ivan) when he suddenly went silent for almost 24 hours and then came back and said car was sold. We were never told anyone else was looking at it. Not sure if i believe him or not but avoid this shady dealership. More
by MeganE27
Employees Worked With
Ivan, Emilio
April 25, 2022
I went in to buy a new car and trade my 2020 Explorer which is loaded. They offered me 28k for it. KBBa values it at 37k plus they wanted to add 15k over sticker price on a new Mach-e. Bunch of thieves. which is loaded. They offered me 28k for it. KBBa values it at 37k plus they wanted to add 15k over sticker price on a new Mach-e. Bunch of thieves. This is why people don’t like car salesmen. More
by Arthurjespinoza
April 21, 2022
We passed many Ford dealers and drove 680 miles to do business with this team. The trip was well worth it and we will do it again. business with this team. The trip was well worth it and we will do it again. More
by Rockford1700
Employees Worked With
Other Employees :
Robert Fugate, Amanda Gonzales
April 21, 2022
Jackie is knowledgeable, kind, and efficient! We had the BEST experience at Grand Prairie Ford. We had the BEST experience at Grand Prairie Ford. More
by emilytomasella
April 19, 2022
As always, great overall experience and Jackie is the best salesman I’ve ever had the pleasure to work with! best salesman I’ve ever had the pleasure to work with! More
by RoxeyM
