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Grand Prairie Ford

Grand Prairie, TX

4.5
1,332 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,332 reviews

August 02, 2020

It’s always a pleasure working with Jackie and the team at GP Ford! Ten years, multiple cars and they never disappoint. Couldn’t be happier with my new beauty!! More

by sbench1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo
Aug 10, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 02, 2020

Jackie is our family and friends go to salesman! We have been customers for years! He is the best ever!!!! Let also Recognize Huey! He had all the good information on what my new car had, he showed all the More

by gkidd22
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

July 30, 2020

Dee and all the staff were very professional and did a great job! I would recommend using Grand Prairie Ford again! Thanks for working so hard More

by charlienewton79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate, Dee Beeg
Aug 10, 2020 -

Grand Prairie Ford responded

Thank you for your positive review!

July 30, 2020

Parts Manager is not easy to work with I'm currently driving a ford with a broken AC. I'm calling various Ford Dealers to get the part knowing they had multiple in stock and I am out of s More

by jkovarik97
Customer Service
Recommend Dealer
No
Employees Worked With
Parts Department Manager declined sale
July 29, 2020

Jose Carlos Cervantes great cars sells man got us in and out but made sure we were happy with what we got. Brought us out the options we had picked out had them ready to get test drive. Couldn’t have gone a More

by alexbecerra18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carlos Cervantes
Aug 10, 2020 -

Grand Prairie Ford responded

Thank you for your positive feedback!

July 29, 2020

Jackie was excellent from start to finish. He was honest, fair, helpful, and knowledgeable. He took the time to explain what I didnt understand and made sure u was comfortable with my new car as well as the More

by Nichelle W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 28, 2020

Great timing kept everything nice and easy and we’re very passionate to get you in the vehicle you desire all while keeping tge process respectful and professional. More

by JuanV
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Grand Prairie Ford responded

Thank you for your positive review!

July 27, 2020

Great! 5 stars! Thank you for the great service and friendly staff, was in and out quickly. Dee was great to work with. Thanks Dee! This new truck is amazing! More

by derick.russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Beeg
Jul 29, 2020 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 20, 2020

Great service and our salesperson Dee has gone above and beyond to make sure we are satisfied customers...and we are! Check this dealership out! More

by jameesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Beeg
Jul 21, 2020 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 19, 2020

All was great until finance. I felt really pushed to buy warranty. I would have appreciated time to decide, at least 3days. Finance guy seemed very unfriendly once he realized we would not buy the warranty. More

by dlindop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Grand Prairie Ford responded

We are sorry if you felt pressured to purchase any additional warranties. We never want a customer to feel pressured to buy, but instead empowered with enough knowledge to make the decision that is best for them. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Melissa French at 972-859-5410 or Mfrench@grandprairieford.com and we will do our best to make this better.

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