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Greenway Kia West

Orlando, FL

4.2
3,418 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,418 reviews

April 29, 2025

Service took 4hr and 30 min to get done. Organization is horrible, appts are not respected, neither the customers time. The shuttle services is awful when you are promoting a Kia car of less More

by alexandramarie128
Recommend Dealer
No
Employees Worked With
Service took 4hr and 30 min to get done. Organization is horrible, appts are not respected, neither the customers time. The shuttle services is awful when you are promoting a Kia car of less than 50k miles without AC. Bad experience ever, I regret buying
Apr 30, 2025 -

Greenway Kia West responded

I'm sorry to hear about your experience with our service and shuttle, Alexandra. We strive for efficiency and comfort, so it's disappointing to know we fell short during your visit. Please reach out if you'd like us to address any further concerns or discuss this matter in more detail. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 29, 2025

Everything was fine only there for a few minutes. They had to order part Can provide more when we go back in More

by trg3travel
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 30, 2025 -

Greenway Kia West responded

Thanks for sharing your experience with us at Greenway Kia West! We appreciate your patience while we get the part ordered and look forward to assisting you further on your next visit.

April 29, 2025

Excellent work quick resolution speedy timing very polite was very satisfying to have people who care More

by Rodeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, George and manager
Apr 30, 2025 -

Greenway Kia West responded

Rodeja, we're delighted to hear that you had a satisfying experience with our team at Greenway Kia West. Thank you for the kind words and support!

April 29, 2025

Always take our cars there whether Kia or not. Great service, knowledgeable staff, fair prices, quality results. More

by PHIL.ZIZZA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
Apr 30, 2025 -

Greenway Kia West responded

Thank you for trusting Greenway Kia West with your vehicles! We're delighted to hear that our service, knowledgeable staff, and fair prices keep you coming back. We look forward to serving you again in the future!

April 29, 2025

I went on Sunday at the time of closing got Kia Niro hybrid and it was a great experience. However, we saw that there was a scratches on the windshield next day i informed them And they did replace me w More

by anjan
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
Apr 30, 2025 -

Greenway Kia West responded

Anjan, we're glad to hear you had a great experience with us at Greenway Kia West and that we could resolve the windshield issue for you. We apologize for any confusion regarding online inventory and appreciate your understanding. Enjoy your new Kia Niro Hybrid!

April 29, 2025

Professional and good people. Congrats Joe Rossi on your dealerships and staff. Anas Lazaar, Asher Lazaar and Amine and all the other managers treat customers like family that's w More

by Weeser
Recommend Dealer
Yes
Employees Worked With
Amine Dkhissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amine Dkhissi
Apr 30, 2025 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West! We're glad Joe and the team have consistently provided a family-like experience. Enjoy the ride and see you next time!

April 29, 2025

Brian was very courteous. The issue is have is I brought my car in for a noise under the hood and a recall. Recall was taken care of. I was told noise was caused by recall pro More

by TYSIEG0520
Recommend Dealer
Yes
Employees Worked With
Brian
May 07, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West. We're glad to hear Brian was courteous, but we're sorry about the inconvenience caused by the recurring noise issue. Please feel free to bring in any recordings when you return so we can address it more effectively. Safe travels until then!

April 28, 2025

Greenway Kia West has excellent service and Jesse has great customer service. I appreciate Jesse for guiding me through the service, the price and financial options. Jesse is very kind, respectful, and p More

by Rahkeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Apr 28, 2025 -

Greenway Kia West responded

Rahkeem, we're delighted to hear that Jesse provided you with excellent service here at Greenway Kia West. Thank you for sharing your experience and kind words!

April 27, 2025

Service is always great everyone is welcoming and friendly. I honestly don't trust anyone else with my car More

by KIERRAWELLS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse from service center
Apr 29, 2025 -

Greenway Kia West responded

Kierra, it's fantastic to hear that you trust our team at Greenway Kia West with your car! We appreciate your kind words and look forward to continuing to provide great service.

April 27, 2025

I don’t usually leave reviews, but I had such a good experience at Kia West. Everyone there made it so easy and low-stress. I expected the usual sales pressure, but instead I got real conversations, hon More

by rhyolefelina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Greenway Kia West responded

Rhyolefelina, we're delighted to hear that Mario and the team at Greenway Kia West made your car-buying experience enjoyable and stress-free. We appreciate you taking the time to share such positive feedback, and we look forward to welcoming your friends in the future!

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