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Greenway Kia West

Orlando, FL

4.3
4,103 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,103 reviews

November 03, 2025

Very poor communication and unprofessional this service advisor should be working at Walmart with that type of attitude More

by edwinmaldonado7465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Greenway Kia West responded

Edwin, I’m very sorry to hear about your recent experience and the way you felt treated during your visit. That’s not the level of professionalism or communication we expect from our team, and I sincerely apologize. I’d appreciate the opportunity to speak with you directly to learn more about what happened and make this right. Please contact me at markfoster@greenwayauto.com so I can personally address your concerns. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 03, 2025

De todos a los que fui fue el mejor Excellent service y excellent attention Excellent More

by Gregorio.2
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perez
Nov 08, 2025 -

Greenway Kia West responded

Thank you so much, Gregorio, for your 5-star review! We’re thrilled to know you received excellent service and attention from our team. At Greenway Kia West in Orlando, we take pride in providing professional and friendly Kia maintenance and customer care that stands out from the rest. We truly appreciate your trust and look forward to seeing you again! ¡Muchas gracias, Gregorio! Nos alegra saber que recibió un excelente servicio y atención de nuestro equipo. En Greenway Kia West en Orlando, siempre nos esforzamos por brindar un servicio profesional y amable. ¡Esperamos verle nuevamente muy pronto! — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 03, 2025

Very poor communication skills. Vehicle was there all day if I didn't call for an update I would be still waiting More

by edwinmaldonado7465
Recommend Dealer
No
Nov 08, 2025 -

Greenway Kia West responded

Edwin, thank you for taking the time to share your feedback. I’m very sorry to hear about the lack of communication and the delay you experienced during your service visit. That’s not the standard of care or attention we strive to provide. I’d appreciate the chance to review your visit personally and ensure your next experience is handled much better. Please reach out to me directly at markfoster@greenwayauto.com so we can discuss this further. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 01, 2025

Besides the excellent service from Mario so far, the others, especially a young man at the reception, are also excellent. More

by WBS.WALLACE
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 03, 2025 -

Greenway Kia West responded

Thank you for the wonderful feedback! It’s great to hear that Mario and the rest of our team — including our receptionist — provided you with such excellent service. We take pride in making every visit to Greenway Kia West friendly, efficient, and welcoming from start to finish. We truly appreciate your kind words and look forward to serving you again soon. 🙏🔧 — Mark Foster, Service Manager markfoster@greenwayauto.com

November 01, 2025

The dealership was nice and clean and the staff were very welcoming. As soon as I pulled my car in someone was there to check me in. More

by only1dva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review! We’re happy to hear you enjoyed your visit and that our team made you feel welcome right from the moment you arrived. At Greenway Kia West, we take pride in providing quick, friendly, and professional service in a clean and comfortable environment. We truly appreciate your feedback and look forward to seeing you again for your next visit! 👏🚗 — Mark Foster, Service Manager markfoster@greenwayauto.com

November 01, 2025

Yassine was excellent. He listened and made the right choices for us to make a more informed decision More

by Mark.p.norfolk
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yassine Bouchlouch
Nov 03, 2025 -

Greenway Kia West responded

Mark, thank you for the great review and for recognizing Yassine! I’m glad to hear he took the time to really listen and help you make the right choice — that’s exactly the kind of thoughtful, transparent experience we aim to deliver here at Greenway Kia West. We appreciate your trust and look forward to seeing you again down the road. 🚙👏 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

November 01, 2025

Good! !! Good Professional, Friendly experience! I will visit again!!! Friendly atmosphere! Thanks for the experience! More

by SHARON.EDWARDS622
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
Nov 03, 2025 -

Greenway Kia West responded

Sharon, thank you so much for your wonderful feedback! I’m thrilled to hear you had such a friendly and professional experience with our team here at Greenway Kia West. We truly appreciate your kind words and can’t wait to welcome you back for your next visit. It’s always a pleasure serving great guests like you! 🌟🚗 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

October 30, 2025

Good services, good quality and reliable ! Great place for car maintenance ! Reasonable price ! More

by ttran13
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Nov 03, 2025 -

Greenway Kia West responded

Thank you for the fantastic review! It’s great to hear you’re happy with the quality, reliability, and value of our service team here at Greenway Kia West. We’re proud to provide dependable maintenance at a fair price and truly appreciate your trust. We look forward to keeping your vehicle in top shape for miles to come! 🔧😊 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 30, 2025

It was good They were very friendly And I like how they fix my car under in 1 day More

by JPOKE087
Recommend Dealer
Yes
Employees Worked With
TONY HE Was VERY Nice
Nov 03, 2025 -

Greenway Kia West responded

Thank you for the great review! I’m glad to hear our team was friendly and able to get your car fixed in just one day — that’s exactly the quick, reliable service we strive to provide at Greenway Kia West. We appreciate your trust and look forward to helping you again whenever your Kia needs care. 👏🚗 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 30, 2025

The manager Mark is awesome but he need to talk to his employees. How can you drop a vehicle off at eight in the morning and asked to pick it up and it’s still on the bay after seven then they don’t know More

by jayantmom234
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Greenway Kia West responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about the delay and confusion you experienced — that’s not the level of organization or communication we aim to provide at Greenway Kia West. I truly appreciate your kind words about me and the service team, but I understand how frustrating the situation must have been. I’d really like the opportunity to personally review what happened and make it right. Please reach out to me directly at markfoster@greenwayauto.com or call the dealership and ask for me. — Mark Foster, Service Manager

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