Greenway Kia West

I had my car towed to the dealership because car wouldn't start. My car was very clean. They pushed my car with this walk behind electric pusher for vehicles. Well that machine push my whole bottom bumper lo start. My car was very clean. They pushed my car with this walk behind electric pusher for vehicles. Well that machine push my whole bottom bumper loose, to include the right side fog light and left black sticky oily marks across the front bumper. They did fix my car is the only thing positive. I received my car with white dust all over it and my drivers floor mat had big white boot prints on it, they supposed to put a paper mat down. Looking at my car looking that awful put a bad taste in my mouth, I was too frustrated to even check my car there, so I immediately brought the car home and started washing it and discovered I had to jack the car up and take off the bottom cover to assemble back my bumper and fog light. If care for people car is rated, it's a zero. More

First, they lost my Keats and I had to wait 45 minutes before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half e before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half eaten lunch in a bag under my hood when I noticed to noise on the way home). The hood would not open, so I told her and she said ' it must have been like that when you came in, we didn't even open the hood'. The work done required that the negative side of the battery had to be disconnected. Apparently she thinks people are stupid and don't know that. It took them an additional 30 minutes to get the hood open and fix the issue. Third, my electronics were screwed up ( clock unable to reset). Once again she told me that it must have been like that when I brought it in. I always take pictures of everything on my car when I go there for service because of my last experience, so I knew she was lying to me again! They had me wait another 2 and a half hours trying to g to fix the issue and stated that I would have to come back and they would have to do a factory reset. More

Timely. I had an early appointment and did not have to wait. And my vehicle was ready in a short amount of time. I had an early appointment and did not have to wait. And my vehicle was ready in a short amount of time. More

They were pleasant and very accommodating. Asked what I was looking for and price range. The salesman was very pleasant and we did not feel pressured. His name was Tony. Everyone was very helpf Asked what I was looking for and price range. The salesman was very pleasant and we did not feel pressured. His name was Tony. Everyone was very helpful. This is our 1st KIA purchase. If everything goes well, we will definitely be back at Greenway West KIA. More

Patience, experience and good Customer service are qualities they possess. Gave good advice about a 3 Month payment plan for Auto services, that I did not know about. qualities they possess. Gave good advice about a 3 Month payment plan for Auto services, that I did not know about. More

Went to Orlando Kia West for the first time because my regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they could. Brian got me in and out of there as quickly as possible. I only have good things to say about their operation More

Thanks for fixing my issues under warranty. I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid f I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid flush is at 48K per the manufacturer in the manual. You all said I needed it at 30K More

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. with quality customer service and attention to detail. More

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. with quality customer service and attention to detail. More

They was very friendly and prompt and very helpful I really appreciate that my advisor was Awesome really appreciate that my advisor was Awesome More