1,883 Reviews of Greenway Kia West - Service Center
Very good Very good attentio very professional and excelent service Jesse explaineed everthing we needed excelent service Jesse explaineed everthing we needed More
I took my truck in to repair the dashboard when I got it back after a month my AC blowing hot air and they want to charge me $500 to check it out not fair. Somebody needs to be held accountable and fix my A back after a month my AC blowing hot air and they want to charge me $500 to check it out not fair. Somebody needs to be held accountable and fix my AC. It was cool when I took it there Not Hot. and I can’t get anyone on the phone to talk to me or my son foolery I tell you, Tom foolery. More
Well for Brett to be new he has good customer service. He was GREAT. With everything. Love him. He was GREAT. With everything. Love him. More
Excelente servicio de la mano de Jesse! !! Rápido, eficiente y calidad!!! La sala de espera tiene internet rápido!!! !! Rápido, eficiente y calidad!!! La sala de espera tiene internet rápido!!! More
My service was amazing and was done in timely manner. The guy who helped me was so nice! I definitely want to go back to him for service! The guy who helped me was so nice! I definitely want to go back to him for service! More
Over all review they were excellent. Courtesy quick and generally pleasant. I shall be back. Courtesy quick and generally pleasant. I shall be back. More
Well I've had a fishing net taken from my car and a 2024 car tire taken. Sadly, I can't say who but I know what I had. I went to replace my tire and they asked me why did I put a 2019 tire on instead of com car tire taken. Sadly, I can't say who but I know what I had. I went to replace my tire and they asked me why did I put a 2019 tire on instead of coming back to them! The last place my car has been for repairs/inspection was done at Kia West. God knows I hate to put this down and I have avoided a few requests for survey from Kia West. I rather say something good than bad! I am highly upset about these matters but it's been hard for me to trust. I went to the tire shop and saw back in September 2024 all my tires were replaced. I had to spend over $100 on 1 new tire when I'd already paid for 4. I just don't know what to say or how to feel. Although I always thought they were the best dealership on my side of town because they aim to please. When I discovered my issues I didn't want to blow up and accuse anyone but my car has not had any repairs other than at Kia West. I have had oil changes and tires outside of Kia but I am with and in my car. So I hope not to display anything bad on their services but I am hurt from my issue. Take care More
They tell you do our survey and you get a free oil change I did that but supposedly I didn’t answer their survey correctly so they did not give me a free or change and then they had me waiting almost 4 hours I did that but supposedly I didn’t answer their survey correctly so they did not give me a free or change and then they had me waiting almost 4 hours for my car to be done service there was terrible will never go there again More
Worst customer service ever! !! I’ll not return to this location. They don’t care about their customers. They’ll make you wait for hours !! I’m talking about more than 5 hours for !! I’ll not return to this location. They don’t care about their customers. They’ll make you wait for hours !! I’m talking about more than 5 hours for a simple thing. More
Extremely personable and didn't take any longer than expected Brian was awesome to work with expected Brian was awesome to work with More