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Grinwald Ford

Watertown, WI

Overview
Employees
Reviews
Vehicles
4.8
779 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 779 reviews

May 20, 2026

I have been a customer for years and trust them They don't over sell repairs More

by TSTUEHLER
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
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Jun 08, 2026 -

Grinwald Ford responded

Thank you so much for your amazing 5 STAR review! 😁 We appreciate your loyalty and we are so grateful to have you as a long-time customer! Your feedback means so much to us, and we are happy to know that we continue to meet your expectations.

May 19, 2026

The dealer was very patient with my indecision and didn’t pressure me into a choice of vehicle. More

by pipercub38348
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Grinwald Ford responded

Bill, Thank you so much for sharing your experience with us! We are excited that your purchase with Kyle and Chelsea was a success, and we hope that you are enjoying your new F150! ☺️ We would love to serve you again in the future, so if there is anything else we can assist you with, please let us know.

May 19, 2026

Every thing went smoothly. The lady at the desk was nice and efficient. They are ordering a part for my windshield washer. More

by meyergloria49
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
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Jun 08, 2026 -

Grinwald Ford responded

Gloria, Thank you so much for taking the time to leave us feedback! We appreciate you sharing your experience from your last visit with your Ford Edge. 😊 Our team looks forward to being able to service you again next time!

May 18, 2026

Very happy. No problems. Very happy with service. Very happy with Nina Joeckel. She was clear and top of things and had good customer service. More

by Starkla63
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Report | Print
May 28, 2026 -

Grinwald Ford responded

Thank you! We are delighted to know that our team exceeded your expectations and have earned a 5 STAR review from you! Your kind words mean the world to us, and we can't wait to share your compliments with Nina and the rest of our team! 😊 We look forward to being of service to you again next time!

May 18, 2026

Nina was awesome Service dept is awesome and will be back again Best experience ever More

by joeckelnina
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Report | Print
May 28, 2026 -

Grinwald Ford responded

Thank you so much for the 5 STAR review! You taking the time to give us such positive feedback is appreciated and we look forward to seeing you again soon! ☺️

May 18, 2026

Fast and efficient. Wish you still had the car pick-jp, without a charge..thanks More

by pamfredrick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Grinwald Ford responded

Thank you for the 5 Star Review Pam! I also wish we could continue to offer complimentary pick up and delivery but Ford pulled the funding for the program. At this time there is a small fee for pick up and delivery but I understand if this does not work for everyone. Thank you for being a customer of Grinwald Ford, we appreciate you!

May 14, 2026

Very courteous, very efficient. Went out of her way to accommodate my personal needs. Would come back again for service. More

by carosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Grinwald Ford responded

Thank you so much for the positive feedback. I am guessing you gave Lauri a 1 star in error since you gave her a wonderful review through Ford's system. We appreciate you as a customer and wish you a beautiful day!

May 11, 2026

Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Oquendo
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May 14, 2026 -

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

May 08, 2026

They were very efficient got my work van and my personal pick up taken care of TY More

by Cablemandave
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
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May 14, 2026 -

Grinwald Ford responded

Dave, we are humbled by your support and such a positive review! We hope to continue to be your preferred choice for any of your future service needs. 😁

May 07, 2026

We have been buying our vehicles from Grinwald and getting them serviced there for almost 20 years. Both the sales and service teams have always been friendly and helpful. More

by DLINDEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Grinwald Ford responded

Dale, Thank you so much for your amazing review! We truly appreciate your loyalty and are so very grateful to have you as a long-time customer! Your feedback always means a lot to us, and we are thrilled to know that we continue to meet your expectations in both Sales and Service needs! We look forward to serving you for any and all future visits ahead! 😁

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