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Grinwald Ford

Watertown, WI

4.8
779 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 779 reviews

May 07, 2026

Everyone was very friendly and helpful while we were there waiting to have our Escape serviced. More

by ROYWOLFF
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Grinwald Ford responded

Roy, we appreciate you taking the time to leave us such a fantastic review! We are so glad that we were able to be of service to you in our Quick Lane department and to provide you a positive visit experience. We look forward to seeing you again next time.☺️

May 01, 2026

Best Ford Dealer around! Our company has purchased 12 trucks from Grinwald and every experience is better than the last! More

by ryan.hoelz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Grinwald Ford responded

Thank you Ryan! We truly appreciate your loyalty and we are so grateful to have you as a long-time customer! You taking the time to give us such positive feedback means so much to us, and we are thrilled to know that we continue to meet your expectations! ☺️

April 30, 2026

Great little dealership. Very friendly staff. Bought two vehicles from them in the past two years and I live in IL! More

by dprice11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Grinwald Ford responded

David, Thank you for the FIVE STAR review! We are thrilled that we were able to help you find your 2024 F150 and your 2025 Explorer! We hope that they continue to bring you joy and we appreciate you taking the drive to come and visit us!

April 29, 2026

everyone was very pleasant to deal with. The purchase process was very quick and seamless. More

by KJDUFFY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Grinwald
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Grinwald Ford responded

Kristopher, we are so happy to hear that you had a great vehicle purchasing experience with us here at Grinwald Ford! We wish you safe travels in your new Ford Maverick and we look forward to seeing you again!

April 29, 2026

Great service and friendly people excellent service time charges were in line with all the dealers in the area. More

by Owen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Grinwald Ford responded

Thank you so much for your kind words and 5 STAR review! We are thrilled to hear that you had a great experience with our service team. Your support means the world to us and we can't wait to serve you again

April 20, 2026

Communication was great and the work was performed as described. I trust Ralph and will return for future maintenance on my vehicle. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Grinwald Ford responded

Thank you Robert for the five star review! We are thrilled that you are satisfied with our services and we look forward to helping you in the future!

April 15, 2026

Ralph Schmidt is the reason the service part of the dealership is so successful. He knows what he is doing & does it well. More

by D. J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Grinwald Ford responded

Thank you so much for the amazing review! Ralph and our entire team are thrilled that you are satisfied with our services! We look forward to being able to have his knowledge assist our team in being able help you again soon. ☺️

April 10, 2026

I find them to be professional and care for their customers. Kind and thoughtful people More

by WINGFOLKCORSAIR
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Schmidt
May 01, 2026 -

Grinwald Ford responded

We are delighted to know that we earned a 5 STAR review from you! Your kind words mean the world to us, and we can't wait to share your compliments with our team! We look forward to your next visit. 😊

April 07, 2026

The service department is so helpful and understanding! I would recommend Grinwald to anyone. Friendly More

by slbilgrien
Recommend Dealer
Yes
Employees Worked With
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Apr 09, 2026 -

Grinwald Ford responded

Thank you so much for taking the time to share your rating with us! We are grateful and appreciate you allowing us to service your vehicle!

April 07, 2026

Service department only fixed half of the problem and then when confronted service manager about it she started to give me excuses of why it probably still wasn't working. More

by jim.graf
Recommend Dealer
No
Employees Worked With
Nina Joeckel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Joeckel
Apr 16, 2026 -

Grinwald Ford responded

Thank you for taking the time to give us your feedback and I am so sorry to see you were not satisfied with your experience here. I followed up with service on this concern and it sounds like this was a company vehicle with a tracking device connected. Please feel free to reach out to me directly on how we can make this right. Thank you! 920-261-1800 - Chelsea