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Grinwald Ford
Watertown, WI
705 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 705 reviews
June 10, 2025
They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation. More
by jsuber0
Verified Customer
June 09, 2025
I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them. Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them. More
by bbscott86
June 03, 2025
Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back. More
by Silver
May 27, 2025
Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help. Looking forward to the next time. Also Dave Delkamp was a great help. More
by LSTIMPFLE
Employees Worked With
May 23, 2025
Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us. They took care of my cars recall and had a clean loaner truck waiting for us. More
by Cloontjer44
May 22, 2025
Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service Ver pleasant employees. Recommended anyone to take their vehicle here for service More
by Kbrowne_5
May 19, 2025
Oil change and tire rotation went smoothly. Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather tha Technician demonstrated respect for my truck and wiped down areas he worked. Was glad to see he used a torque wrench to torque the lugnuts rather than the airwrench. More
by Jb9mmguy
Employees Worked With
May 19, 2025
best buying experience ever. I was treated like an old friend.1 million star review! I was treated like an old friend.1 million star review! More
by dwalt1959
May 08, 2025
Needed quotes on a set of tires, Ralph did that while I was there. Made me aware of where to that had to be done on our 2007 Lexus in the near future was there. Made me aware of where to that had to be done on our 2007 Lexus in the near future More
by danolej
Employees Worked With
Ralph Schmidt
May 05, 2025
Used the quick lube service and found it to be friendly and fast. Kept me up dated with status of service. and fast. Kept me up dated with status of service. More
by taziety
Employees Worked With
