Hagerstown Honda

Dian's CRV'EX The salesman was easy to work with, not pushy. Everyone was easy to work with from the salesman to the sales manager and to the financial manger. wh The salesman was easy to work with, not pushy. Everyone was easy to work with from the salesman to the sales manager and to the financial manger. when we pick the car up from having it detailed, the vehicle was really clean. More

GREAT PLACE TO BUY A CAR I recently bought a car from Hagerstown Honda/Kia. I truly had such a wonderful experience. They gave me a great deal on the car I bought as well a I recently bought a car from Hagerstown Honda/Kia. I truly had such a wonderful experience. They gave me a great deal on the car I bought as well as a generous price for my trade-in. I would highly recommend this dealership. My salesman Joe Allen does not pressure you in any way, although was wonderful keeping in touch with me, which is the ultimate reason I went back to them to purchase my car. They know their products well and when it came to the paperwork for buying the car, I was just as impressed with Rick that did all the numbers. These people go the extra mile to make buying a car a wonderful experience. I will not buy a car from anyone else in the future. Everyone that works there was very professional and very nice and personable. They are truly good honest folks. Glenda More

Absolutely amazing!! Ciro was the best! Never felt pressured or overwhelmed and helped me out with everything and more. I definitely recommend Hagerstown Honda and if you' Ciro was the best! Never felt pressured or overwhelmed and helped me out with everything and more. I definitely recommend Hagerstown Honda and if you're looking for a new car ask for Ciro!! More

Another great service experience. I have been coming to Hagerstown Honda for 12 years. The team there has always been extra helpful and always get my issues resolved in a timely, frien I have been coming to Hagerstown Honda for 12 years. The team there has always been extra helpful and always get my issues resolved in a timely, friendly manner. I have never had a bad visit with these folks. More

Great customer service and attention to detail. Bob and his service team have always done a great job of servicing my Honda. They always take care of the customer and do the right thing. Top shelf t Bob and his service team have always done a great job of servicing my Honda. They always take care of the customer and do the right thing. Top shelf treatment. Thanks so much! More

A positive experience I had contact with Hagerstown Honda over the internet and was reluctant to even give out my email.... Ian Smith contacted me... by email and phone. I I had contact with Hagerstown Honda over the internet and was reluctant to even give out my email.... Ian Smith contacted me... by email and phone. I went in to look at the available cars in my range and level of technology acceptance! and I ended up buying my CRV. I will, and have already, recommended Jason Smith, who made it all happen. Thank you. Mary More

Fantastic deal As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and allowing me to weight my options throughout. I'm happy with my purchase, and look forward to continuing my business with Hagerstown Honda! More

Easy and Honest I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price, all via email. Other dealers resisted giving me price information and, once they did, they couldn't beat Hagerstown's price. Ian was responsive and never pressured me to make a purchase before I was entirely ready (I take my time and do a LOT of research before buying a vehicle). Once I got there, Eric was patient while I picked a color, and a few hours later, I was home with my new vehicle. More

Never again! Think of your worst car buying experience, put it on steroids and throw in Fredie Crugger, and you get a feel for what I endured. I have purchased Think of your worst car buying experience, put it on steroids and throw in Fredie Crugger, and you get a feel for what I endured. I have purchased 4 Hondas, 3 from Hagerstown Honda. A formerly loyal customer. You think that would mean something. Nope. I wrote to the online sales manager and ec explained exactly what I was looking for and how much I was willing to pay. He writes come on in and we can work that out. I come, restate exactly what I wanted to a sales manager and salesman. I want for 45 minutes to be told the Honda I purchased from them and which all required maintenance has been performed by them was worth $3k below the Kelly blue book stated value. Then quoted a price and monthly payment $250-$300 above what I had explicitly said I wanted when I wrote to them and reiterated upon arrival. Angry I said no thanks. Please get my vehicle and take it to service for an oil change. It gets worse. I show the Mechanic a coupon for the oil change and he says great. 45 minutes later I ask about my car sitting in the bay right where the salesman left it. The Mechanic asked Me what's it doing there? I was shocked. He said it should be in a different bay. I took my keys and left. No one in their right mind should have any dealings with this dysfunctional out fit. Toyota here I come. More

On a scale of 1-10 Bill is a 20. Bill is to me by far your best employee. He goes above and beyond his daily duties in assisting customers in for service. Just a magnificent and perso Bill is to me by far your best employee. He goes above and beyond his daily duties in assisting customers in for service. Just a magnificent and personable young man. I upgraded my honda CRV from the Kia lot and ran over to show Bill what i had done. He's the guy that u always want to be there when u take your Honda in for service. Great job Bill. Keep up the good work. More